Figured I should let everyone know what the solution turned out to be
(forehead slap!).

About a month after we first rolled out Office97, we found ourselves
hammered by user complaints about the length of time it took Outlook to
launch.  A little research determined that reducing the number of protocols
in HKLM\Software\Microsoft\Exchange\Exchange Provider\Rpc_Binding_Order
would speed things up tremendously.  Our senior networking tech suggested
that we change the value to read "ncalrpc,ncacn_np."  I think you can see
where this is going.

We added "ncacn_ip_tcp" and everything's ducky again.


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