We had quite a discussion about this issue. We have very few replacement parts (mostly old computer parts not used anymore). The idea is, if something breaks we order the parts. They are usually delivered on the next day (almost just in time;). We have half time workers so there is always an unused machine around. People share their computers.
Yes you are right. The wage for an employee not able to work in 'his' environment for a day is probably higher then the cost for unused hardware. But this is not my descision. We have only 20 employees here and so far hardware problems were allways managable. I am sure after an worse case scenario the management will change it's position. Elmer > -----Original Message----- > From: Jim Helfer [mailto:[EMAIL PROTECTED]] > Sent: Thursday, March 07, 2002 4:46 PM > To: Exchange Discussions > Subject: RE: Problem with Outlook after repairing windows > > > > > >I have had the same idea and supposed it to my boss... > > > >He told me something about increasing hardware prices and > loss of money > having >unused hardware... And kicked me of his office. > > > Of course, he's entirely right. That's the same reason > that airlines and > motor fleets _never_ keep any spare parts or replacement > items around. (g) > > How do you expect to fix things if you don't have replacement parts. > Basketweaving? > > Jim > > > > > >Installing Windows and Office is defintely not the problem > but most users > have all >theese small unnecessary tools, individually > configured for their > use. But >> > >fortunately it takes their time to reinstall. Its just this > whimpering > noise, >>which is so disturbing;) > > > >regards > > > >Elmer > > > > > -----Original Message----- > > From: Paul Bouzan [mailto:[EMAIL PROTECTED]] > > Sent: Thursday, March 07, 2002 2:08 PM > > To: Exchange Discussions > > Subject: RE: Problem with Outlook after repairing windows > > > > > > Sometimes it's the only way. I keep a couple of boxes ready > > to go and just > > swap them out before the user get's their knickers in a twist. > > > > Good luck > > > > Paul. > > > > > > -----Original Message----- > > From: Elmer Stöwer [mailto:[EMAIL PROTECTED]] > > Sent: 06 March 2002 14:54 > > To: Exchange Discussions > > Subject: RE: Problem with Outlook after repairing windows > > > > > > That is what we are doing right now. Thank you anyway. > > > > regards > > > > Elmer > > > > > -----Original Message----- > > > From: Paul Bouzan [mailto:[EMAIL PROTECTED]] > > > Sent: Tuesday, March 05, 2002 8:44 PM > > > To: Exchange Discussions > > > Subject: RE: Problem with Outlook after repairing windows > > > > > > > > > Yeah, RPC does lie occasionally... > > > > > > I think you are going to have to bite the bullet and > > > reinstall from scratch. > > > This looks like something has set itself in stone and not > > budging for > > > no-one. Can't you fig up another box and swap it out to > > minimise the > > > downtime/user's temper? > > > > > > PBB > > > ~ndi > > > > > > > > > -----Original Message----- > > > From: Elmer Stöwer [mailto:[EMAIL PROTECTED]] > > > Sent: 05 March 2002 15:43 > > > To: Exchange Discussions > > > Subject: RE: Problem with Outlook after repairing windows > > > > > > > > > I do not think, that rpc is the problem. According to rpingc > > > I have rcp > > > problems on all machines:( But Files and settings are the > > > same, also on the > > > machine which has the connecting problems. > > > > > > Any more Ideas? It is hard to tell the user that we have to > > completely > > > reinstall his machine because Outlook is not working anymore. > > > > > > regards > > > > > > Elmer > > > > > > > -----Original Message----- > > > > From: Elmer Stöwer > > > > Sent: Tuesday, March 05, 2002 3:52 PM > > > > To: Exchange Discussions > > > > Subject: RE: Problem with Outlook after repairing windows > > > > > > > > > > > > Ah, yes... deleting the profile was the one of the first > > > things I did. > > > > > > > > Firing up Oulook, it complains that no service is configured > > > > and asks me to do it in the 'system settings', 'mail'... > > > > so I open > > > > system settings --> > > > > mail --> > > > > add --> > > > > Exchange Server > > > > > > > > then I enter the server name > > > > the user name > > > > press 'test name' (translated from german). > > > > Error 1: Information Store not available > > > > press 'ok' > > > > Error 2: Exchange Adress Book is not able to connect to the > > > > server. (something similar in german...) > > > > > > > > :( > > > > > > > > Maybe an RPC-Problem. I am just checking, but so far with > > no result. > > > > > > > > > > > > Maybe I will check ghost, but what impact has a drive imaging > > > > application on Outlook/Exchange? > > > > > > > > regards > > > > > > > > Elmer > > > > > > > > > > > > > -----Original Message----- > > > > > From: Paul Bouzan [mailto:[EMAIL PROTECTED]] > > > > > Sent: Tuesday, March 05, 2002 3:00 PM > > > > > To: Exchange Discussions > > > > > Subject: RE: Problem with Outlook after repairing windows > > > > > > > > > > > > > > > make sure the user is not logged in anywhere first. Go > > > into Control > > > > > Panel/Mail and delete the Exchange Server Component. Fire up > > > > > Outlook, it > > > > > should ask you which type of service you want to run, select > > > > > Exchange server > > > > > and fill out dem boxes! > > > > > > > > > > Ghost is a drive imaging application - very very handy! > > > > > > > > > > PBB. > > > > > ~ndi > > > > > > > > > > > > > > > -----Original Message----- > > > > > From: Elmer Stöwer [mailto:[EMAIL PROTECTED]] > > > > > Sent: 05 March 2002 13:49 > > > > > To: Exchange Discussions > > > > > Subject: RE: Problem with Outlook after repairing windows > > > > > > > > > > > > > > > How can I delete an outlook profile? (the user is able to > > > > > start outlook on > > > > > different machines...) > > > > > > > > > > Yes, we reinstalled Outlook! > > > > > > > > > > what is ghost? > > > > > > > > > > Everything else is fine so far. The user has a lot of > > > > > applications and is > > > > > using it frequently. > > > > > > > > > > Thank you so far. > > > > > > > > > > Regards > > > > > > > > > > Elmer > > > > > > > > > > > -----Original Message----- > > > > > > From: Martin Blackstone > > [mailto:[EMAIL PROTECTED]] > > > > > > Sent: Tuesday, March 05, 2002 2:36 PM > > > > > > To: Exchange Discussions > > > > > > Subject: RE: Problem with Outlook after repairing windows > > > > > > > > > > > > > > > > > > Friggin Lyris... > > > > > > > > > > > > Delete and Recreate the OL profile? > > > > > > Uninstall and Reinstall OL? > > > > > > Ghost? > > > > > > > > > > > > Honestly, I wouldn't use the rebuild except to get > > Win running > > > > > > so I could pull data off. I have a feeling this is > > probably just > > > > > > the first of more > > > > > > issues the user will see. > > > > > > > > > > > > -----Original Message----- > > > > > > From: Elmer Stöwer [mailto:[EMAIL PROTECTED]] > > > > > > Sent: Tuesday, March 05, 2002 2:38 AM > > > > > > To: Exchange Discussions > > > > > > Subject: Problem with Outlook after repairing windows > > > > > > > > > > > > > > > > > > Hi list, > > > > > > > > > > > > Situation: > > > > > > - w2k server, w2k clients, e2k, outlook2k > > > > > > - small network, single exchange server, about 20 users. > > > > > > > > > > > > User reinstalled win2k in repair mode and applied sp2. > > > > > > > > > > > > Problem: > > > > > > After that he can not start Outlook anymore. > > > > > > Immediate (_very_ quick) Outlook Error message: 'could not > > > > > connect to > > > > > > information store'. > > > > > > > > > > > > More info: > > > > > > Outlook works with that user on different computer. > User can > > > > > > connect via OWA. User reinstalled Office and Outlook > > (SP1). Same > > > > problem for two > > > > > > different users on two different machines. Everything else > > > > > works fine. > > > > > > Network is accessible. > > > > > > > > > > > > Question: > > > > > > Anyone had this issue before? > > > > > > What is the cause? > > > > > > how can I fix it? > > > > > > > > > > > > Thank you for any help. > > > > > > > > > > > > regards > > > > > > > > > > > > elm > > > > > > > > > > > > -- > > > > > > Elmer Stöwer > > > > > > CyberConsult - Beratungsgesellschaft für Neue Medien mbH > > > > > > Tel: (030) 39 99 05 -42, Fax: (030) 39 99 05 -67 > > > > > > mailto:[EMAIL PROTECTED] > > > > > > > > > > > > > > > _________________________________________________________________ > > > > > > List posting FAQ: > > http://www.swinc.com/resource/exch_faq.htm > > > > > Archives: > http://www.swynk.com/sitesearch/search.asp > > > > To unsubscribe: mailto:[EMAIL PROTECTED] > > > > Exchange List admin: [EMAIL PROTECTED] > > > > > > > > > _________________________________________________________________ > > > > List posting FAQ: > http://www.swinc.com/resource/exch_faq.htm > > > > Archives: > http://www.swynk.com/sitesearch/search.asp > > > > To unsubscribe: mailto:[EMAIL PROTECTED] > > > > Exchange List admin: [EMAIL PROTECTED] > > > > > > > > > > _________________________________________________________________ > > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > > Archives: http://www.swynk.com/sitesearch/search.asp > > > To unsubscribe: mailto:[EMAIL PROTECTED] > > > Exchange List admin: [EMAIL PROTECTED] > > > > > > _________________________________________________________________ > > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > > Archives: http://www.swynk.com/sitesearch/search.asp > > > To unsubscribe: mailto:[EMAIL PROTECTED] > > > Exchange List admin: [EMAIL PROTECTED] > > > > > > > _________________________________________________________________ > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > Archives: http://www.swynk.com/sitesearch/search.asp > > To unsubscribe: mailto:[EMAIL PROTECTED] > > Exchange List admin: [EMAIL PROTECTED] > > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
