That officerecovery.com/exchange thing worked great.  I just downloaded
the demo, and changed the OST to a PST file.  Then imported his calendar
information back in.

I tried your first suggestion before I posted (create new OST, replace
with old OST, removed network cable, went offline).  However, it
kept telling me that my OST file was old, and it would not open.
I think somebody from the help desk rebuilt his profile somewhere along
the line, so maybe that was my issue.

Regardless, the officerecovery.com/exchange did work, so thanks everybody!

Robert

-----Original Message-----
From: Thomas Di Nardo [mailto:[EMAIL PROTECTED]]
Sent: Thursday, March 14, 2002 6:37 PM
To: Exchange Discussions
Subject: RE: Evil OST files.


I just spent ten minutes and tried it (it had been about three years
since I last did this, so I wanted to make sure I wasn't experiencing a
brainfart. It works just fine. Renamed the current OST, started OL, and
logged onto the server to create a new one. Logged off, deleted the new
OST and reverted to the prior version. Yanked the network drop, opened
Outlook selected work offline, created a PST and moved some data. No
issues.

Now if Robert was not thinking and deleted the guy's profile, I'm pretty
sure he would have hosed himself and this would not have worked. But,
based on the facts he gave, he didn't mess with the profile, so this
should have worked just fine. No hassle, back online with the data in
ten minutes.

However, as I told him officerecovery.com/exchange was the only other
easy solution. It's certainly cheaper, in terms of time, to pay them
(assuming no sensitive data is involved) then it is to recover that info
from backup. 

Tom.

-----Original Message-----
From: Roger Seielstad [mailto:[EMAIL PROTECTED]] 
Sent: Thursday, March 14, 2002 2:54 PM
To: Exchange Discussions
Subject: RE: Evil OST files.

I don't believe that works - I would presume that once the OST file
changes,
pulling an old one back wouldn't do it


------------------------------------------------------
Roger D. Seielstad - MCSE
Sr. Systems Administrator
Peregrine Systems
Atlanta, GA


> -----Original Message-----
> From: Thomas Di Nardo [mailto:[EMAIL PROTECTED]] 
> Sent: Thursday, March 14, 2002 10:48 AM
> To: Exchange Discussions
> Subject: RE: Evil OST files.
> 
> 
> Why make life difficult?
> 
> I repeat: Take his machine offline and open Outlook offline. 
> Create a PST file, copy the contents to the PST and then go 
> back online, move the data back to the server.
> 
> Q163589
> 
> Alternately, go to officerecovery.com/exchange.
> 
> -----Original Message-----
> From: McCready, Robert [mailto:[EMAIL PROTECTED]] 
> Sent: Thursday, March 14, 2002 10:26 AM
> To: Exchange Discussions
> Subject: RE: Evil OST files.
> 
> 
> Exactly, and since that data was good Friday, I want to 
> open Friday's OST file.
> 
> -----Original Message-----
> From: Andy David [mailto:[EMAIL PROTECTED]]
> Sent: Thursday, March 14, 2002 9:51 AM
> To: Exchange Discussions
> Subject: RE: Evil OST files.
> 
> 
> The ost is but a reflection of the data on the Exchange Server.
> 
> 
> -----Original Message-----
> From: McCready, Robert [mailto:[EMAIL PROTECTED]]
> Sent: Thursday, March 14, 2002 9:46 AM
> To: Exchange Discussions
> Subject: RE: Evil OST files.
> 
> 
> I'm not sure exactly what happened.  I don't think he was 
> working offline. He just happened to have OST files turned 
> on, so he has one from Friday. So, I'm assuming when 
> everything was OK Friday, and he logged off, his OST file had 
> all the correct calendar information in it.  I would like to 
> open/use that OST file to recover his calendar data.
> 
> -----Original Message-----
> From: Andy David [mailto:[EMAIL PROTECTED]]
> Sent: Thursday, March 14, 2002 9:44 AM
> To: Exchange Discussions
> Subject: RE: Evil OST files.
> 
> 
> So he was working off-line, entered some stuff into the 
> calendar, and now its gone. 
> When did he last re-sync withe Exchange Server?
> 
> 
> -----Original Message-----
> From: McCready, Robert [mailto:[EMAIL PROTECTED]]
> Sent: Thursday, March 14, 2002 9:39 AM
> To: Exchange Discussions
> Subject: RE: Evil OST files.
> 
> 
> I think he lost his calendar information on Monday, and he is 
> using OST files, so I thought I would try and restore his OST 
> file from last Friday, the last known day everything was 
> fine.  However, I can't open the dern thing.
> 
> -----Original Message-----
> From: Andy David [mailto:[EMAIL PROTECTED]]
> Sent: Thursday, March 14, 2002 9:30 AM
> To: Exchange Discussions
> Subject: RE: Evil OST files.
> 
> 
> So he lost the calendar information before he was able to 
> re-sync with the Exchange Server?
> 
> 
> -----Original Message-----
> From: McCready, Robert [mailto:[EMAIL PROTECTED]]
> Sent: Thursday, March 14, 2002 9:23 AM
> To: Exchange Discussions
> Subject: Evil OST files.
> 
> 
> I have an user who lost some calendar information.  He was 
> using an OST file. I've tried recovering that OST file from 
> the Friday backup tape, to see if I could find his data.  
> However, I can't open the darn thing.  When I try to open the 
> file off-line, I either get the message
> 
> Unable to open your default e-mail folders.  The Exchange 
> Server has detected that you are using an old copy of your 
> OST file.  Please delete your OST file and create a new one 
> from the server.
> 
> OR
> 
> Unable to open your default e-mail folders.  The information 
> store could not be opened.
> 
> I have tried deleting the old OST and putting this one in 
> it's place, and granted the user full control over the file, 
> no luck.  Is there any way to read what is in this evil old OST file?
> 
> Thanks in advance for any help.
> 
> Exchange 5.5 SP4, Outlook 98.  NT 4.0 SP6a.
> 
> Robert
> 
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