Is there any reason why you are not on SP6a for NT 4.0? I would recommend upgrading to it and applying the latest IIS patches (Q319733) since that is what all Exchange service packs are now tested against.
Hope this helps. Mike -----Original Message----- From: Ali Wilkes (IT) [mailto:[EMAIL PROTECTED]] Sent: Monday, July 29, 2002 4:14 PM To: Exchange Discussions Subject: RE: SP4 for Exch 5.5, OWA fails login/password (only some users) The two most common causes of this problem are "caps lock on" and "user forgot password". Solutions found under keyword "pebcak". -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] Sent: Monday, July 29, 2002 10:32 AM To: Exchange Discussions Subject: SP4 for Exch 5.5, OWA fails login/password (only some users) I just applied SP4 for Exchange 5.5 last week and we are now getting random users calling that they cannot login to OWA from our Intranet site (error is invalid login or password). Before this they could. Also of note is that if we reset their password and they retry, it works fine. Here are the server specs: Exchange 5.5 SP4 OWA NT 4.0 SP5 IIS 4.0 Groupshield 4.5 Any ideas? I did not find anything useful on Microsofts site or in the Archives. It's possible I missed something... Thanks in advance. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]