Is there any reason why you are not on SP6a for NT 4.0? I would
recommend upgrading to it and applying the latest IIS patches (Q319733)
since that is what all Exchange service packs are now tested against.

Hope this helps.

Mike

-----Original Message-----
From: Ali Wilkes (IT) [mailto:[EMAIL PROTECTED]] 
Sent: Monday, July 29, 2002 4:14 PM
To: Exchange Discussions
Subject: RE: SP4 for Exch 5.5, OWA fails login/password (only some
users)


The two most common causes of this problem are "caps lock on" and "user
forgot password".

Solutions found under keyword "pebcak".

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] 
Sent: Monday, July 29, 2002 10:32 AM
To: Exchange Discussions
Subject: SP4 for Exch 5.5, OWA fails login/password (only some users)


I just applied SP4 for Exchange 5.5 last week and we are now getting
random users calling that they cannot login to OWA from our Intranet
site (error is invalid login or password).  Before this they could.
Also of note is that if we reset their password and they retry, it works
fine. 
Here are the server specs:

Exchange 5.5 SP4
OWA
NT 4.0 SP5
IIS 4.0
Groupshield 4.5

Any ideas?  I did not find anything useful on Microsofts site or in the
Archives.  It's possible I missed something...  Thanks in advance.

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