Yes, we can connect to the destination mail servers. Some people here can
send mail to a given address, while others can't (the mail doesn't seem to
leave the Exchange Server).

All Exchange Servers are EX5.5 Enterprise, SP4 (not SP3). We have Antigen
running on all four servers.

I did see a KB article about how an anti-virus scanner would interfere, but
that was supposed to be fixed with SP4.

----- Original Message -----
From: "Andy David" <[EMAIL PROTECTED]>
To: "Exchange Discussions" <[EMAIL PROTECTED]>
Sent: Tuesday, August 20, 2002 11:00 AM
Subject: RE: Messages delayed by "black hole" queue?


> I was actually referring to telnetting [1] directly to the servers you are
> trying to send email to from the mail server itself.
> Anything else installed on the Exchange Server? Changes made recently etc
> etc...
>
> [1] Les, is that a word?
>
> -----Original Message-----
> From: Murray Alexander [mailto:[EMAIL PROTECTED]]
> Sent: Tuesday, August 20, 2002 12:48 PM
> To: Exchange Discussions
> Subject: Re: Messages delayed by "black hole" queue?
>
>
> Yes, we have a Unix-based firewall in front of our Exchange Servers. It
acts
> as a smart host, and re-writes e-mail addresses. I could telnet to its
SMTP
> port if I wished, but I'm not sure how it would help.
>
> Note that the message was apparently sent, and moved to the Sent Items
> folder. However, the firewall's logs showed that it was not received until
> three days later. This suggests that the firewall was not the problem. As
> well, it took a 'Move Mailbox' operation to release the message. That
> suggests - to me - that the Exchange database had a problem somewhere.
>
> This all sounds faintly familiar; I could've sworn I saw a similar problem
> in a posting on this list. Naturally, I can't find the blasted thing when
I
> want it. Even more naturally, I can't remember whether (or how) the
problem
> was resolved.
>
> ----- Original Message -----
> From: "Andy David" <[EMAIL PROTECTED]>
> To: "Exchange Discussions" <[EMAIL PROTECTED]>
> Sent: Monday, August 19, 2002 6:48 PM
> Subject: RE: Messages delayed by "black hole" queue?
>
>
> > Are there any sort of SMTP relays in front of your Exchange Server?
> > Can you manually telnet to the servers in question?
> > Also, make sure the emails arent being delivered to alternate mx record
> for
> > the external users you are sending to and then somehow never getting
> routed
> > correctly to them. Belive it or not, an email I sent two months ago to
an
> > account in London just got delivered last week.
> > Do you have any headers you could post here?
> >
> >
> > -----Original Message-----
> > From: Murray Alexander [mailto:[EMAIL PROTECTED]]
> > Sent: Monday, August 19, 2002 9:28 PM
> > To: Exchange Discussions
> > Subject: Messages delayed by "black hole" queue?
> >
> >
> > EX5.5, SP3, NT4, SP6a, OL98 and OL2K: A few dozen users (out of 3,500) -
> > including me! - have been complaining that e-mails sent to external
> > addresses never arrive. They don't even get off the Exchange Server(s),
> but
> > are not in any queue that I can see.
> >
> > In desperation, I moved my own account to another server (in the same
> site).
> > A message I'd sent on Monday was held somewhere, and not delivered until
> > Thursday. The headers suggested that it was composed and sent on
Thursday.
> >
> > I've searched the archives, and couldn't find anything related to this.
I
> > also searched my own archive of this list, with no result.
> >
> > Comments? Ideas? Suggestions?
> >
> >
> >
> > _________________________________________________________________
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> >
>
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