Hi,

We have two boxes of Exchange 2k installed on Win2K . Both are domain controllers in 
mixed mode with an NT 4 SP6a domain controller. 

I installed Instant Messenger service on both the Exchange servers and installed IM 
clients on all the client machines. 

The problem is while it works fine for few of the users (i.e. they are able to send 
and receive instant messages ) however there are other users on the same configuration 
it doesn't work (i.e. they are not able to receive messages from others, though they 
are able to send to those people who works fine) . Those who have problem for them 
even the status of the other users doesn't change in their IM. 

They are all able to log-in fine though.

I'm totally stuck now as I couldn't find any documentation on Microsoft's website. 
PLEASE some one help me . Any direction towards technicality of Exchange IM will help 
including directing me to some where I find some advance level technical information 
on Exchange IM as to where it keeps the user's logged-in information and how the 
server is routing messages .

I really will appreciate ANY HELP .......PLEASE 

Thanks
With Regards,

Kishore Gagrani
Director- Information Technology
PRICE Systems,L.L.C.
Phone: +1-856-608-7220
17000 Commerce Parkway
Suite A
Mt Laurel, NJ 08054
 

-----Original Message-----
From: Davy Rowland [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, September 18, 2002 9:40 AM
To: Exchange Discussions
Subject: RE: Outlook 2000 - Exchange 2000 - VPN problem

Hi,

I've seen something similar with XP over VPN. Not just connecting to a mail
server, but also to file servers. It's all down to DNS, until we resolved
the issue, we could connect to anything using the IP address, however, using
the name alone didn't work.

Either you have a DNS problem, DNS on the XP client is incorrectly
configured, or the correct DNS settings are not filtering through your ISA
server..... E2K loves DNS, we can't bodge through on WINS alone anymore :-)

Davy

-----Original Message-----
From: Andrey Fyodorov [mailto:[EMAIL PROTECTED]]
Sent: 18 September 2002 14:52
To: Exchange Discussions
Subject: RE: Outlook 2000 - Exchange 2000 - VPN problem


I have seen weird behavior on Win98/Outlook 2000 clients where they would
not connect to Exchange server unless DNS was configured correctly on those
Win98 machines.

-----Original Message-----
From: Guy Swartwood [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, September 17, 2002 12:18 AM
To: Exchange Discussions
Subject: Outlook 2000 - Exchange 2000 - VPN problem


My setup:

Single box / Win2k Server (PDC), Exchange 2000, ISA and RAS.

All my users VPN into this box to connect Outlook 2000 to Exchange.

Currently all my users connect fine through VPN.

My XP users get server unavailable when they start Outlook. They can press
retry and sometimes after pressing it many times, it will actually connect.
My Win9x users do not have this problem. They press retry once and it is
connected. My Win2k users usually don't have the XP problem, they usually
only have the press the retry once.

Any Ideas?

Guy Swartwood

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