----- Original Message -----
From: <[EMAIL PROTECTED]>
To: "Exchange Discussions" <[EMAIL PROTECTED]>
Sent: Wednesday, October 16, 2002 10:49 PM
Subject: Custom Recipient NDR


> Hi
> We have Exchange 5.5 SP4 at mutlitple sites. A new server went in at our
> main site with a new IMC that has a lower cost then our older IMC. We
> believe this has caused the following problem.
>
> Problem: A Custom Recipient is used for forwarding emails to an ISP
address
> ([EMAIL PROTECTED]). The CR has two addresses associated with it
> ([EMAIL PROTECTED] & [EMAIL PROTECTED]). Since putting in the new
> server & IMC, this CR no longer works externally when an email is
addressed
> to [EMAIL PROTECTED] The email comes in the IMC and makes it to the
> MTA. But this MTA then transfers it to another MTA (server where the other
> IMC is). This tranfer between MTAs continues for a while before NDRing.
This
> CR still works for internal use. ie email gets forwarded to
> [EMAIL PROTECTED] when an internal email is sent too the CR.
>
> Various NDRs have been received, 2 of which are below
>
> Your message
>
>  To:      [EMAIL PROTECTED]
>  Subject: Test7
>  Sent:    Thu, 17 Oct 2002 09:14:47 +1000
>
> did not reach the following recipient(s):
>
> Bloggs, John on Thu, 17 Oct 2002 10:04:41 +1000
>    Either the message size exceeds the maximum allowed for the recipient
or
> transport, or you have exceeded the storage limit on your mailbox.
> The MTS-ID of the original message is: c=au;a=
> ;p=rcl;l=SUNRICE-EMAIL0210162314VAB79C1Z
>    MSEXCH:MSExchangeMTA:HO:SUNRICE-EMAIL
>
> and
>
> Your message
>
>  To:      [EMAIL PROTECTED]
>  Subject: Test
>  Sent:    Thu, 17 Oct 2002 11:31:27 +1000
>
> did not reach the following recipient(s):
>
> Bloggs, John on Thu, 17 Oct 2002 11:42:51 +1000
>    Unable to deliver the message due to a recipient problem
> The MTS-ID of the original message is: c=au;a=
> ;p=rcl;l=SUNRICE-EMAIL0210170131VBRNQGBZ
>    MSEXCH:MSExchangeMTA:HO:SUNRICE-EMAIL
>
>
> What I have done so far.
>
> Checked email addresses
> Checked Technet and found nothing obvious.
> Checked routing and recalculated routing.
> Turned up logging on the MTA's and found nothing obvious to me
> Recreated the CR with no success
>
>
> Looks like a routing problem but I can't work it out. Any suggestions much
> appreciated.
>
> Thanks
>
> Steve
>
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