Jonathan you don't mention it, but I assume you have set up the
appropriate recipient policies in Exchange System Manager i.e. added the
public domains which the Exchange server is hosting?  

If the "public" email domains are different to the Exchange Server's
domain, it needs to know about it.  If the domains were different and
you didn't insert the desired domains into the recipient policies,
internal mail would be OK but you'd get the error you advertise when
external sources try and send to you.

If you have the recipient policies in place, make sure they're applied,
and make sure that the user objects are picking them up in AD
Users&Computers.

Oh and turn off fixup smtp in the pix [no fixup protocol smtp] whilst
setting up, just as a matter of course.  You can turn it back on later
when you have a more stable environment - then you'll better appreciate
the subtelty of the problems it can cause.

All the best,

Andy



-----Original Message-----
From: Jonathan [mailto:jwright@;spectore.com] 
Sent: 12. november 2002 16:55
To: Exchange Discussions
Subject: Incoming Mail not working


I have setup exchange2k in AD domain environment behind a pix firewall .

I am able to send email using my exchange server but for some reason I
am
not able to receive anything.  Here is the criteria of my setup.

2 DNS server with AD Intergrated Zones.  
2 primary zones created domain.com and domain.org.
Exchange 2k with default settings.
domain.org is registered with internic as having a primary dns that
points
to my 2 internal DNS servers using public IP addresses.
domain.com is registered with internic as having a primary dns that
points
to an external dns servers hosted by a consulting company.

I've double checked all possibilities.  I can send email using
Exchange2K
to myself and receive the message.  When I use an outside email account
to
send to the excange server I get an undelivered mail message: "unknown
host:  [EMAIL PROTECTED]".  When I check my transaction logs I don't
get any messages pertaining to incoming mail.

How else can I troubleshoot my incoming mails.  Is there any step that
I'm
missing between registering my dns servers with internic to setting up
my
pixfirewall?  Please list some other variables that may resolve my
incoming mail.

Thanks,

J

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