I am running Groupshield 5.2 on Exchange 2000.

Since installing the Microsoft patch MS02-062,
- Cumulative Patch for Internet Information Service (Q327696) -
and associated reboot, the McAfee Groupshield Anti-Virus Reports
have ceased to be sent to the configured account when a
virus is detected.

Within Groupshield Exchange Manager the relevant Log Manager
entries contain the following:

Component -
C\:program files\mcafee\groupshield exchange\i386\avexch32.exe
Title -
anti-virus service
Description -
failed to submit the alert message

Can anyone suggest a fix to get the reporting working again?
(I could find no useful insight on the Network Associates support site
or Microsoft Knowledge Base.)

Thanks,
Alastair Morrison

---------------------------------------------
[EMAIL PROTECTED]
Strathclyde University
Glasgow      UK

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