Well, for better worse, PSTs are the preferred solution for certain
situations here. We have instructions to show the users how to put them
on their home drives, and their care and feeding. So far, it has worked
well.
We did resolve our original problem. Most all of our users' home drives
reside on an EMC Celerra NAS. The Celerra has a nifty feature where you
can use the UNC \\servername\HOME to refer to your home directory (ala
Samba) so that you don't have to create thousands of shares. Our docs
tell the users to create their PST as Y:\user.pst (literally "user", not
their userid). Y: is mapped to \\nas\HOME. Running outlook 2002 fat
handles this setup just fine. However, something in the mix of terminal
server, ol2002, and Celerra seems to think that all the
\\nas\HOME\user.pst files are the same file.
We simply changed the users' PST files to be Y:\{userid}.pst. Works like
a charm.
We are seeing a few other minor quirks when using Office XP applications
against files on the NAS. Is anyone else seeing incompatibility issues
when using non-Microsoft SMB servers? We saw no problems whatsoever with
Office 97.
-----Original Message-----
From: Busby, Jacob [mailto:[EMAIL PROTECTED]]
Sent: Friday, February 07, 2003 6:36 AM
To: Exchange Discussions
Subject: RE: Gonna love this...
We got Citrix here and actively discourage our users from creating
.pst's. (They tend to save them to temporary areas then wonder why all
their mail goes missing when they log off) You could consider using the
disablepst reg hack, but that might give your desktop support team
hassle whenever they want to juggle data around for any reason.
> Are you using Exchange 2000 or 5.5? Just curious because
> since we went
> to 2000 we have had some strange problems with PST's on mapped drives.
>
> -Matt
>>
>> We are testing Outlook 2002 in Windows 2000/Citrix terminal server
>> and ran into issues with PST files on the users' mapped home drive.
>> We opened a PSS call and were told that "Microsoft does not support
>> PST files on mapped drives". The support person then quoted a q
>> article which basically says that performance of a PST file on a
>> network drive will not match a local drive (duh...).
>>
>> Sheesh...
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