Thanks. I have now resolved it. I got the Schedule+ public folder in Europe to replicate to our server (same admin group). This seems to have resolved the issue :)
Cheers Dave -----Original Message----- From: Andrey Fyodorov [mailto:[EMAIL PROTECTED] Sent: Saturday, 1 March 2003 8:40 AM To: Exchange Discussions Subject: RE: Free/Busy Problems something is screwed up about the Free/Busy system folder... When you are moving the users to Exchange 2000, are they staying in the same Admin group? or are they going to a new Admin group that you may have created? If they are going to the new Admin group, their Legacy Exchange DN is still referring to the old Admin group (5.5 Site) and that's where their Outlook tries to go in order to get the Free/Busy info - Outlook tries to find the old free/busy system folder. Similar stuff happened to me when I moved all users from one E2K server to another E2K server, and the servers were in different Admin groups. I then whacked the old server and started getting the same Free/Busy complaints/error that you are getting. In my case, there was a floating orphan of the old server's free/busy system folder, so I homed it on the new server and it seemed to have helped. You may want to see if you could replicate your old free/busy system folder to the new server. -----Original Message----- From: Lloyd, D (Dave) [mailto:[EMAIL PROTECTED] Sent: Thursday, February 27, 2003 9:55 PM To: Exchange Discussions Subject: Free/Busy Problems Hi All, I'm hoping somebody can point me in the right direction... We have begun migrating mailboxes from Ex5.5 to E2K using NetIQ. The organisations are different and mutilple admin groups exist in E2K. We have now moved 10 mailboxes and find that the free/busy is unavailable for all but one (my own as it happens). Ie, if anyone creates a meeting and looks at the schedule, the schedule is unavailable for every included mailbox, except their own and mine. The aim with the admin groups was to have one per region plus a backbone. Looking at Exchange Advanced tab of users I found that my account is in Oceania admin group but almost everyone else is in backbone. It appears the ADC has put most accounts in the Backbone Admin group - not sure why mine was different. All migrated mailboxes are placed on the same server in the Oceanic group so I would have expected them all to be in Oceania group. I've checked the legacyExchangeDN attribute (article 286783) and there's no problem regarding uppercase CN's etc, but the Admin group are generally listed as Backbone. I tried editing this but that broke access to the mailbox. Also, I found another account which IS in the Oceania admin group and that cannot be seen in free/busy either. On the client side, the users get 'cannot update free/busy schedule' when exiting outlook which really explains why there is no data available I guess. The OC Admin group has a Schedule+ public folder on our server, but the backbone Schedule+ is on a server overseas. Don't know if this makes any difference however. What would be nice at least is a method of finding out exactly WHAT Outlook is attempting to write too when it gives that error - ie, what server, which folder or whatever. At least then I could see what is different in my account compared to the others and then search a way to make them the same. BTW we're running Exchange 2000 SP3 on Windows 2000 SP2 - both Native mode. Client is WinXP SP1 and OL2002 (10.4219.4219 - SP2. We migrated from Ex 5.5 SP4, NT4 SP5 with clients of NT4 SP5 and OL98. Any help, suggestions etc. Oh, incidentally, created a fresh user and mailbox (ie not migrated) gives the same issue which I'm assuming rules out NetIQ and points to either a server issue (but I can't think what else to check) or client side (but I have someone use my machine to eliminate that). Cheers --------------------------------------------------------- Dave Lloyd Assistant IT Systems Team Manager IT Technical Services Rabobank Group Phone: +61 2 9234 4388 Fax: +61 2 9234 4874 E-mail: [EMAIL PROTECTED] Website: http://www.rabobank.com.au ------------------------------------------------------------------------ ------------------------------------ This email (including any attachments to it) is confidential, legally privileged, subject to copyright and is sent for the personal attention of the intended recipient only. If you have received this email in error, please advise us immediately and delete it. 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