Did you check the event logs as Chris suggested?  They should tell you
everything you need to know concerning this issue.  My gut reaction is
that the users are NOT logging in with the account name, but instead are
using something like their Alias name.

Also, do you have cross-over account names?  Could you have two accounts
with the same name?  The event viewer is where you need to be.  Once
there, find where a user having trouble logging in is and read it!



Bob Sadler
City of Leawood, KS, USA
WAN/Internet Specialist
913-339-6700 x194


-----Original Message-----
From: Hector Cortez [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, March 25, 2003 10:12 AM
To: Exchange Discussions
Subject: RE: Exchange and pop3


All traffic seams fine.. I know, I know I take all the criticism in a
positive way.. I inherited this NOS and am in the process of moving over
to mapi.  I have just been getting a lot of grief form the coats on why
this is happening.  As we wall know.. All of corporate end users are not
the brightest peas in the pod but somehow they are always right.  Just
and idea of our layout we have over 3000 nodes on pop3 setups.. Any
ideas on the easiest/s fastest way for conversion..

-----Original Message-----
From: Chris Scharff [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, March 25, 2003 10:04 AM
To: Exchange Discussions
Subject: Re: Exchange and pop3


What errors are in the event viewer on the Exchange server when this
occurs? If you run a network sniffer, what does the POP3 conversation
look like? POP3 authentication isn't exactly a complex thing

telnet mailserver 110
user username
pass password

You said you are running Windows XP with the POP3 connector. Windows XP
is an operating system and a POP3 connector is not a mail client. Did
you mean to say that you are running some variant of Outlook with the
internet e-mail service? 

Exchange seems like an awfully expensive POP3 server.


On 3/25/03 9:56, "Hector Cortez" <[EMAIL PROTECTED]> wrote:

> No they are not.. I have verified all information.. The only
> conclusion I have found on this was to delete the protective storage 
> in the registry in windows xp, I believe it's a client to server 
> authentication bug
> 
> -----Original Message-----
> From: Chris Scharff [mailto:[EMAIL PROTECTED]
> Sent: Tuesday, March 25, 2003 9:55 AM
> To: Exchange Discussions
> Subject: Re: Exchange and pop3
> 
> 
> The users are entering their username or password incorrectly? The
> users are entering their username or password incorrectly? The users 
> are entering their username or password incorrectly?
> 
> Why are the users using POP3 to access their mail?
> 
> On 3/25/03 7:45, "Hector Cortez" <[EMAIL PROTECTED]> wrote:
> 
>> hello.. I have been dealing with this issue ever since we moved to
>> exchange 2000. We are running windows xp with the pop3 connector. 
>> several of my users accounts are getting locked out as if they are 
>> entering and incorrect password. The users account information
>> (password) is not being recognized my the exchange server. Need to 
>> reset password and recreate account on local machine.. Any ideas
>> 
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