1. there are no entries in the local hosts files, dns entries do not exist
for the exchange server or dc's - wins and lmhosts resolve the netbios names
correctly.
2. there are 2 nt domains & 2 exchange servers, each server is in a separate
org and separate domain. Each user has an nt account in 1 domain, and a
mailbox on the server in that domain. When they visit a remote office, they
can't log in to their exchange server in the remote domain... 

I will set up dns entries and see if that helps...

> -----Original Message-----
> From: Andy David [mailto:[EMAIL PROTECTED] 
> Sent: 10 June 2003 12:51
> To: Exchange Discussions
> Subject: Re: seems like a name resolution problem
> 
> 
> 1. Outlook by default will look to its hosts file first and 
> then DNS ( and failing that lmhosts and WINS) to resolve the 
> Exchange Server. 2. What domain are these users logging into?
> 
> ----- Original Message ----- 
> From: "Atkinson, Daniel" <[EMAIL PROTECTED]>
> To: "Exchange Discussions" <[EMAIL PROTECTED]>
> Sent: Tuesday, June 10, 2003 6:54 AM
> Subject: seems like a name resolution problem
> 
> 
> > I have an exchange server at another office on the end of a vpn 
> > tunnel.
> When
> > the users from that office come here to work they can't 
> connect to it. 
> > Similarly, when our users go there they can't connect to 
> the exchange
> server
> > here. The servers are in different orgs and different nt domains, no
> trusts
> > exist between the domains.
> >
> > All users can ping the exchange servers, PDCs, BDCs etc by netbios 
> > name
> from
> > either location. I can see correct 1Ch entries in our WINS 
> for the DCs 
> > in each domain and i have even tried giving users lmhosts 
> entries for 
> > their exchange server and DCs. No matter what i try outlook 
> just hangs 
> > at login, or when clicking 'check names' in the profile setup...
> >
> > Any ideas? DNS occurs to me but I don't understand how DNS 
> relates to 
> > logging into exchange - a brief explanation would be very much
> appreciated.
> >
> > thanks
> > dan.
> >
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