On several machine in my organisation, attempting to open a message from one particular supplier causes Outlook to hang - I can open it in Outlook XP on my machine, but even previewing it in Outlook 2000 on at least three other machines causes a "Not responding" message in task manager. This even happens when showing the message in the Preview pane. The machines in question are running Win98SE and Outlook 2000 SR1, and the server is Exchange 5.5 SP4 on NT4 SP6a.
If I save the message as a html file, the machines can open it in Internet Explorer. Saving the message as an HTML file and opening it in a text editor shows that it was generated by MS Word 9 - the HTML header is shown below: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML xmlns="http://www.w3.org/TR/REC-html40" xmlns:v = "urn:schemas-microsoft-com:vml" xmlns:o = "urn:schemas-microsoft-com:office:office" xmlns:w = "urn:schemas-microsoft-com:office:word"><HEAD><TITLE>Lizards</TITLE> <META http-equiv=Content-Type content="text/html; charset=iso-8859-1"> <META content=Word.Document name=ProgId> <META content="MSHTML 5.50.4522.1800" name=GENERATOR> <META content="Microsoft Word 9" name=Originator><LINK href="cid:[EMAIL PROTECTED]" rel=File-List><LINK href="cid:[EMAIL PROTECTED]" rel=Edit-Time-Data><!--[if !mso]> Any ideas why Outlook can't handle it? Chris Quinn IT Manager Blue Planet Aquarium --- Outgoing mail has been virus scanned Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.489 / Virus Database: 288 - Release Date: 10/06/03 _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]