Shut down all extraneous services. Server agents, backup agents, all AV
agents, etc.
Manually stop Exchange, and IIS as well. 

-----Original Message-----
From: Clemens, Rick [mailto:[EMAIL PROTECTED] 
Sent: Friday, July 25, 2003 8:18 AM
To: Exchange Discussions
Subject: Error Loading SP4 on Exchange 2000

Windows 2000 SP3 Advanced Server
Exchange 2000 SP3 with Post SP3 Rollup
Trend Micro Scanmail 6.1
Trend Micro Server Protect 5.5
IIS Lockdown 2.1 using Exchange 2000/OWA template URL Scan Installed

When I install SP4 for Windows 2000 on this box I get the following errors:

        Unable to write ScriptMaps metabase entry

        and

        Failed to execute regsvr32.exe. Error code: 5.

We always shutdown all AntiVirus Software but in addition I have tried the
following:

Removing IIS Lockdown and URL scan
        Still got same errors

Shutting down all IIS related services
Shutting down all Exchange related services
Shutting down all SNMP related services
        Still got same errors

I am Domain Admin with full rights to this box anyone got any ideas?

Also nothing shows up in the event logs these are just window pop-up errors.

I have successfully installed SP4 on 2 other Exchange 2000 servers with no
problems and nothing different except for hardware.

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