I would FIRST just try SMTPreinstall, without reinstalling Exchange itself.
Use the appropriate smtpreinstall.exe file from your Exchange Service pack CD, see if that fixes it. -----Original Message----- From: Hutchins, Mike [mailto:[EMAIL PROTECTED] Sent: Tuesday, August 05, 2003 10:18 AM To: Exchange Discussions Subject: RE: SMTP queues WAY backed up Do we need to reinstall e2k now then e2k sp3? Kinda sketchy.. -----Original Message----- From: Bob Jiantonio [mailto:[EMAIL PROTECTED] Sent: Tuesday, August 05, 2003 7:59 AM To: Exchange Discussions Subject: RE: SMTP queues WAY backed up Also, running smtpreinstall.exe as appropriate for your service pack , fixes this issue. (sometimes) YMMV. There isn't very good info on this utility. This is the article I followed: http://support.microsoft.com/?id=319885 I only did this part though: For Exchange 2000 SP2 or later you can use the SMTP Reinstall Tool (Smtpreinstall.exe) to restore the missing Exchange 2000 ESMTP verbs and the Exchange 2000 versions of the files. Smtpreinstall.exe can be found in the \Support\UTILS\I386 folder on the Exchange 2000 SP2 or later CD. Run Smtpreinstall.exe in the previous Step 2: Reinstall Exchange 2000 Server. To run Smtpreinstall.exe: 1. Copy Smtpreinstall.exe to the \Exchsrvr\Bin folder. 2. Run Smtpreinstall.exe from that folder. 3. Restart the computer when you receive the prompt. -----Original Message----- From: Hutchins, Mike [mailto:[EMAIL PROTECTED] Sent: Tuesday, August 05, 2003 9:54 AM To: Exchange Discussions Subject: RE: SMTP queues WAY backed up Well, uninstalled symantec avf for exchange, followed Tony's steps as well, now we got airbiscuits. No inbound or outbound. I am having the guy reinstall e2k sp3 again and see what happens.. -----Original Message----- From: Ed Crowley [mailto:[EMAIL PROTECTED] Sent: Monday, August 04, 2003 10:00 PM To: Exchange Discussions Subject: RE: SMTP queues WAY backed up However, this can be caused by other things, such as a virus scanner. Sybari Antigen, in particular, does this with certain old versions. Ed Crowley MCSE+I MVP "One man's Spam is another man's UCE." -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tony Hlabse Sent: Monday, August 04, 2003 8:03 PM To: Exchange Discussions Subject: RE: SMTP queues WAY backed up >From an earlier post today that was resolved via a PSS call Hope this helps someone in the future. Symptom: Message queue properties displays 'The handle is invalid' and messages are stuck in the local and outbound queue. Resolution: Remove IIS, ensure metabase.bin is removed. Reboot Re-install IIS Re-apply Windows SP Reboot Re-install Exchange Re-apply SP Reboot Cause: Suspected to be caused by a corrupt metabase.bin file but Ms is not sure. There will be a KB article published in the near future that covers this problem. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Hutchins, Mike Sent: Monday, August 04, 2003 9:56 PM To: Exchange Discussions I have googled my butt off, and I have cranked up logging. I cannot get this one. All the smtp queues go into retry almost immediatelly. 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