Try stopping IIS web services and deleting all the files in "exchsrvr\webtemp".
-----Original Message----- From: Alverson, Tom [mailto:[EMAIL PROTECTED] Sent: Friday, August 29, 2003 09:55 To: Exchange Discussions Subject: OWA just quit after years of running - error 'ASP 0115' Our OWA server for exchange 5.5 sp4 is running on an NT4 box separate from our exchange servers. The old exchange server is running nt4sp6a and exchange 5.5 sp4. The new exchange server (that all the mailboxes are now on) is on windows 2000 sp3 and exchange 5.5 sp4. A user just told me today that OWA quit working 2 days ago. I tried it today and just got a blank screen (no web page ever loaded). I rebooted the server and it worked briefly but soon will fail with an "ASP 0115" error. For example, after rebooting, I try to log in and get the name & PW prompt, and then see my inbox OK, but when I click on a message I usually get the following error: error 'ASP 0115' Unexpected error /exchange/USA/root.asp A trappable error occurred in an external object. The script cannot continue running. I looked at the knowledgebase article and there are a whole bunch of things to check, but this server has been running fine for years and has never had this problem. No changes were made recently and the even log is clean over the last 3 days except for after I rebooted it and I get the ASP error, it logs Event ID 5: Error: File /exchange/USA/root.asp Unexpected error For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. I also see a new W3SVC error with event ID 105 that says: The server was unable to register the administration tool discovery information. The administration tool may not be able to see this server. The data is the error code. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp I have no idea what this one means or if it is related. Has anyone seen this type of error or have any suggestions on what to try first? I am thinking of re-applying exchange SP4 on the OWA machine as I can reboot that at any time (especially since it is not working very well). I also noticed that after reboot the WWW publishing service is not always started and I have to manually start it (it is set to automatic). Tom _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang =english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]