Been there, done that, disabled A/V on the server and the client.

~~~~~~~~
Adam Berns
Sr. Systems Administrator
Remedy, a BMC Software Company
650-919-5966 Office



-----Original Message-----
From: Andy David [mailto:[EMAIL PROTECTED]
Sent: Thursday, September 04, 2003 1:04 PM
To: Exchange Discussions
Subject: Re: Problem deleting e-mails


So you disabled it and you still couldnt delete the emails?
What AV software are you using?  It wouldnt hurt to temporarily disable it
on the client as well.
Its at least worth a try.





----- Original Message ----- 
From: "Adam Berns" <[EMAIL PROTECTED]>
To: "Exchange Discussions" <[EMAIL PROTECTED]>
Sent: Thursday, September 04, 2003 3:50 PM
Subject: RE: Problem deleting e-mails


> Already went through that path, no luck...
>
> ~~~~~~~~
> Adam Berns
> Sr. Systems Administrator
> Remedy, a BMC Software Company
> 650-919-5966 Office
>
>
>
> -----Original Message-----
> From: Andy David [mailto:[EMAIL PROTECTED]
> Sent: Thursday, September 04, 2003 12:47 PM
> To: Exchange Discussions
> Subject: Re: Problem deleting e-mails
>
>
> Any AV software on the server?
>
> ----- Original Message ----- 
> From: "Adam Berns" <[EMAIL PROTECTED]>
> To: "Exchange Discussions" <[EMAIL PROTECTED]>
> Sent: Thursday, September 04, 2003 3:43 PM
> Subject: RE: Problem deleting e-mails
>
>
> > Shift+Del does not work.  It's like the messages just are not in the
> > database, though they show up in the client.  They can't be opened,
moved,
> > or deleted.
> >
> > ~~~~~~~~
> > Adam Berns
> > Sr. Systems Administrator
> > Remedy, a BMC Software Company
> > 650-919-5966 Office
> >
> >
> >
> > -----Original Message-----
> > From: Edgington, Jeff [mailto:[EMAIL PROTECTED]
> > Sent: Thursday, September 04, 2003 12:38 PM
> > To: Exchange Discussions
> > Subject: RE: Problem deleting e-mails
> >
> >
> > Are they over their quota?  Did you try 'shift-delete'?
> >
> >
> >
> > -----Original Message-----
> > From: Adam Berns [mailto:[EMAIL PROTECTED]
> > Sent: Thursday, September 04, 2003 2:34 PM
> > To: Exchange Discussions
> > Subject: Problem deleting e-mails
> >
> >
> > When I launch outlook, I see the messages in the inbox, but when I try
> > to
> > delete them, I get the following error:  "The item could not be deleted.
> > It
> > was either moved or already deleted, or access was denied." If I look at
> > their MBX folder on the M drive, I do see the messages there, but can't
> > delete it from that location either.  Any ideas?
> >
> > Exchange 2K sp3
> > Windows 2K sp4
> >
> > ~~~~~~~~
> > Adam Berns
> > Sr. Systems Administrator
> > Remedy, a BMC Software Company
> > 650-919-5966 Office
> >
> >
> >
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