I did that.....not good enough.  The people that install the new desktop
machines just won't accept that answer and think it is my job to go out
to 250 machines and fix them because "I" was the one that upgraded
Exchange and since "I" upgraded Exchange it hasn't worked...and that in
their eyes is my problem.  Not so of course but I have to logically put
it back in their court.

I am trying to come up with reasoning or something they will accept.

Thanks for the reply.

Samantha

-----Original Message-----
From: Andy David [mailto:[EMAIL PROTECTED] 
Sent: Thursday, September 11, 2003 3:26 PM
To: Exchange Discussions
Subject: Re: Exchange 2000/OWA Question


Tell them to hit cancel or send them the Office CD.



----- Original Message ----- 
From: "Bridges, Samantha" <[EMAIL PROTECTED]>
To: "Exchange Discussions" <[EMAIL PROTECTED]>
Sent: Thursday, September 11, 2003 3:17 PM
Subject: Exchange 2000/OWA Question


Hello All.

Exchange 2000
OWA
Windows XP Desktop

After the migration from Exchange 5.5 to Exchange 2000, we starting
having reports from OWA users that when they tried to send a message or
reply to a message that they were then being prompted to put the Office
2000 CD in.

I did my homework and found out that it is because multimedia extensions
were installed (by default...I think) during the Exchange 2000 install,
and the desktops did not install HTML Source Edit.  The original
installation of Office 2000 came from the network.  Now these machines
are outside of the network and cannot access the Office 2000
installation from the network when they are prompted for the install of
files.

Can I turn off multimedia extensions from the Exchange server and if I
do what are the ramifications to that now and in the future?  What is
the best way to handle this?  I have approximately 250 machines with
this issue.

Thanks in advance for any help.

Samantha

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