Do you have message tracking enabled? If not, right click on a server object in ESM, properties and on the 'general' tab click 'Enable message tracking'... I believe you would need to do this on every server to follow the path of the message. You can then go into ESM->Tools->Message Tracking Center... I'll leave that for you to mess with.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Louanne Fournier Sent: Tuesday, September 16, 2003 8:36 AM To: Exchange Discussions Subject: How can I track messages? I have a user who has complained that she is sending mail (it is in her sent box) through Outlook Web Access to other users in our org and those users are not receiving her mail. I have confirmed that the mail has been sent and that it has not been received. I checked queues and nothing seems to be sitting there. What methods or tools can I use to track messages and see where they have gone? We are running Exchange 2000 SP3 with Outlook XP. Thanks in advance. Louanne Fournier [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&; lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
