Could be (1) another machine logged in to the account with delivery set to a PST, (2) a rule that moves the mail somewhere else or deletes it, (3) a view or a filter that somehow hides the message, such as one that shows only unread messages, so when she clicks on it it disappears from view.
Ed Crowley MCSE+Internet MVP Freelance E-Mail Philosopher Protecting the world from PSTs and Bricked Backups!T -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jason Clishe Sent: Wednesday, October 22, 2003 1:58 PM To: Exchange Discussions Subject: Disappearing email Exchange 2000 SP4 I've got a user (Outlook 2000) that, beginning last week, claims to have had some email disappear on her. In one instance, she said she saw an email come into her Inbox, then saw it disappear within a second, before she had a chance to open it. I didn't really spend anytime looking at it; I was busy and told her that she must have a rule or a filter gone wacky on her. But now I'm starting to receive similar reports from other users. In fact, one of the users just came on board with us this week, got a brand new machine with Outlook 2003, and is on a different server from the other users having this issue (Exchange 2003). He swears he hasn't created any rules or filters in Outlook (he's only been here 2 days, so he hasn't had much time), and since his PC is brand new, I know there's nothing leftover on it from previous users. And, considering he's on our Exchange 2003 server, I can't even tie the disappearing emails to a single server. Any ideas? Jason _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang =english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
