Turned out to be a corrupt mlang.dll

-----Original Message-----
From: Wood, Harriet [CCS] [mailto:[EMAIL PROTECTED] 
Sent: 25 November 2003 08:42
To: Exchange Discussions
Subject: RE: OWA daily hangups and patch 818709 messages now blank


we applied this patch to two servers (ex 5.5 sp4, NT sp6a) and now one of them 
displays only blank emails. I see this in the event log: Application popup: 
OLEChannelWnd: inetinfo.exe - Entry Point Not Found : The procedure entry point 
wnsprintfW could not be located in the dynamic link library SHLWAPI.dll. 

I noticed shlwapi.dll was not the same on both servers so I copied the one from the 
working server across. Made no difference.

Anyone else seen this?

Harriet

-----Original Message-----
From: Woods, Tony [mailto:[EMAIL PROTECTED] 
Sent: 19 November 2003 23:29
To: Exchange Discussions
Subject: RE: OWA daily hangups


Any of your users using Outlook 2003? If so, there's a patch... 
http://support.microsoft.com/default.aspx?scid=kb;[LN];818709

I had this exact same problem and this fixed it. I haven't had to restart OWA since.

Cheers,
Tony

-----Original Message-----
From: Dolphin, Jeff [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, November 19, 2003 3:25 PM
To: Exchange Discussions
Subject: OWA daily hangups


Weird problem...I'm running Exchange 5.5 sp4 on Win2k sp4 in a Win2k Ad domain.  For 
about a month now when a user tries to log on to OWA they will experience a hangup in 
the service. Specifcally, the user can get to the 1st logon screen, enter their 
alias...and then enter their logon/password in the subsequent pop-up box but the 
actual screen to see their mail will not be displayed.  It will just sit there on the 
first page and not go any further. No errors...No "page cannot be 
displayed"...nothing! I've seen the problem happen on xp,2k, even on the server 
itself.  Giving IIS a restart solves the problem for a day or two and then it will 
happen again.  I checked the event logs and don't see anything pertaining to IIS or 
Exchange except messages saying the service was stopped (of course it does since I'm 
the one who stops it!).  Can anyone give me an idea on how to tackle this one?  Or is 
this more of an IIS issue rather than an OWA issue...?

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