Could be caused by some kind of DNS issue.

Or maybe it encounters a message that is so corrupted that it can't pass
it?

Sincerely,

Andrey Fyodorov, Exchange MVP
Systems Engineer
Messaging and Collaboration
Spherion


-----Original Message-----
From: Mark Dewell [mailto:[EMAIL PROTECTED] 
Sent: Monday, November 10, 2003 11:57 AM
To: Exchange Discussions
Subject: smtp receives but stops sending

Can anyone shed any light on the following behavior. We are running
Exchange
2003 and during normal operation the smtp queues will be empty (apart
from
the occasionally message or 2 in transit). However, once or twice a week
the
smtp service on our front end server seems to stop delivering messages,
but
does continue to accept them, with the result that if left unchecked we
get a
backlog of thousands of messages in the 'Messages pending submission'
queue.
To resolve this we have to restart the smtp service, which is normally
not
possible. So we instead have to set the service to 'disabled' and then
restart the entire server. The queue contents can then be moved out to a
temporary location and the smtp service restarted. If we restart without
clearing the original queue contents the IIS service often crashes, but
if we
start up with an empty queue we can feed the backlog back into the
system a
thousand at a time via the pickup folder and this will successfully
deliver
them. So this seems to imply that it is not the queue/message content
that is
causing the problem.
 
We originally saw this problem with Exchange 2000, but successive
service
packs and now Ex2003 have not fixed the problem. It only seems to happen
at
busy periods, like the Autumn term of a University. It ran without a
hiccup
over the summer break.
We have a very fast network with several AD global catalogs available so
I
don't believe this to be an active directory related problem, but.....
We are also running GFI MailEssentials on this server, but only since
June
and the problem has been occuring on and off for the last couple of
years.
Sophos Mail Monitor Anti-Virus also runs on this and all our other
Exchange
servers, but only this one front end server has the problem.
 
Is anyone having a similar problems? 
 
Any ideas how we can investigate this further (The events logs show no
errors
during the time period this occurs).
 
---<  Mark Dewell, University of East London, Dagenham, Essex, UK  >---
---<  Email        : [EMAIL PROTECTED]                            >---
---<  URL          : http://homepages.uel.ac.uk/1278               >---

< Practice random kindness and senseless acts of beauty (Anne Herbert) >
  

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