My boss wants to have a copy of all mail sent between our company
(starting at 5 rising to 40 odd users) and selected customers (starting at
around 60 rising to 120 ish).
I've looked into using journaling to do this. I would use journaling to
get the mail to a shared mailbox and then rules to direct it to a specific
folder within the mailbox.
The idea is that various people within the company can see in
chronological order what dialogue was had with specified customers.
Could I have anyones comments as to whether this is the right way to do it
or is there a more efficient way.
Regards
List Charter and FAQ at:
http://www.sunbelt-software.com/exchange_list_charter.htm
