Odd problem...
Win2K SP1
Exchange 5.5 SP4
Outlook 2000 SR1
User on separate subnet
User behind an internal firewall
A user came to me complaining that evertime that he tried to accept a
meeting request his outlook would freeze.("program not responding"). We let
this problem go for a while while we tried to troubleshoot it because he
could accept his meetings and work with his email through OWA.
Eventually when he went to just look at his calendar, outlook would freeze.
He'd click on the calendar folder in the folder list and outlook would lock
up.
So I backed up his mail folders into a PST except for his calendar. Blew
away his mailbox, created a new one, and added the mail folders back.
He doesn't have trouble with his calendar anymore but intermittently emails
to his account get bounced. Postmaster is not notified, he only knows when
the sender (on the same Ex server and GAL) FWD's the email to him at the
same address, which usually goes through.
Note 1: This user doesn't have all that much data in his mailbox. I have a
few users with over a gig (yes I know) that have no problem.
Note 2: I am getting a error in the app log on the Ex server about every 10
mins. Another Ex server in the same site holds the Free/Busy unhidden.:
1038 - MSExchangeFB
Unable to access the Microsoft Schedule+ Free/Busy Information folder.
Ensure that the (hidden) Microsoft Schedule+ Free/Busy Information folder
exists. Open the Recipients container and select View.HiddenRecipients.
Note 3: This is the second user with a problem similar to this, but
recreating her mailbox and blowing away her calendar fix her problem.
Any ideas?
William L. Smith
Systems Administrator
List Charter and FAQ at:
http://www.sunbelt-software.com/exchange_list_charter.htm
