The only thing that I will say is "Read and Follow the Disaster Recovery
White Paper". If you haven't done that yet, go do it, then come back and
ask. If you have read it, read it again. It outlines in EXACT detail every
step you need to do in order to do a DR restore as you did (separate LAN).
The only thing that is different, IIRC, is that it uses NTBackup to do the
restore, which, I believe that you can use also, since you use BackupExec.
I can't, as I use Argghhhserve for backups, but NTBackup and BackupExec are
compatible with one another. Here is the link to the white paper if you
don't have it.
http://www.microsoft.com/Exchange/techinfo/administration/55/backuprestore.a
sp
Ben Winzenz, MCSE
Network/Systems Administrator
Peregrine Systems, Inc.
-----Original Message-----
From: Sethi, Ali [mailto:[EMAIL PROTECTED]]
Sent: Monday, September 24, 2001 6:29 PM
To: MS-Exchange Admin Issues
Subject: Disaster Recovery Test - Failure to start the Information
Store s ervice
Hello,
I decided to do a DR test today but unfortunately could not get the IS
service to start after the restore. Below are my steps in the exact order:
Current Exchange server running 5.5 with sp4 on a windows 2k server
1.Setup a separate Lan and promoted a bdc that I took off from our existing
network to a pdc.
2.Ran setup of Exchange 5.0. Did not join existing domain.
3.Gave the server the same name as the orginal exchange server, the same
site and organization names as the existing exchange server. (Understanding
that the site and organization names are case-sensitive)
4.Created a new site.
5.Selected the same service account as the original exchange server
6.Did a directory Import from the most current directory.csv file
7.Upgraded recovery server to Exchange 5.5 then SP 4. (same as original
server)
8.Ran MS Exchange performance optimizer
9.Deleted and re-added the computer name on the pdc to create a new sid.
(After readding computer I was forced to remove the recovery server from the
domain and then re-add it to the domain)
10.Installed MS Outlook on recovery server.
11.Performed the restore using the last full backup tape (Used Veritas
Backup Exec ver 8.6). Restored only the Information Store not the Directory
since that was already imported in step 6. (Note: I normally do a brick
level backup so the tape consisted of the Directory store, Info store, and
part of the individual mailboxes. The second tape contained the remainder
of the mailboxes) The info store was approximately 33gb.
12.Restored both Priv and Pub data by selecting them on the Exchange tab in
Veritas backup exec ver 8.6.
13. Once the restore was completed the Diretory, MTA, System Attendent all
started but the Info store would not start. Also I could not do an isinteg
-patch because it could not find the IS database.
14. I manually tried to start the IS service but received the error:
Windows could not start the MS IS service on the local computer and to check
the Event viewer for more info. The Event Viewer said: MS IS service
terminated with server specific error 4294966266.
15. Im going to check the knowledge base regarding this error but im
curious if any has ever come across this? Did I not do a step right?
Should I have not imported the Directory store in step 6? Im a little
stumped as to what I did wrong causing the IS not to start.
Anyone have any ideas???
Thanks,
List Charter and FAQ at:
http://www.sunbelt-software.com/exchange_list_charter.htm
List Charter and FAQ at:
http://www.sunbelt-software.com/exchange_list_charter.htm
