RE: AnitiVirus Scan error

[larry . manno]

Title: AnitiVirus Scan error

We also use NAV on our exchange servers.  What I was told from Symentac was that when the scan engine cannot open a file to check it, that is the message that NAV gives out.  You can change the way NAV processes these Scan failures.  The instructions are in this link:

 

http://service1.symantec.com/SUPPORT/ent-security.nsf/pfdocs/2000080214113248

 

Larry

-----Original Message-----
From: Rick Ward - HQ [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, September 25, 2001 4:27 PM
To: MS-Exchange Admin Issues
Subject: AnitiVirus Scan error

Anyone seeing something similar to this?

We've been getting a lot of these from various servers all with different file attachment, but the error always reads the same way.

We have 33 Exchange sites all running WIN2K SP1 and XCHG 5.5 SP4. NAV is version 7.5 Corp Edition. It is messing with the attachment and removing it from USERY's inbox.

thanks in advance..
-Rick
-----Original Message-----
From: NAV for Microsoft Exchange-SERVERX
To: Antivirus Admins
Sent: 9/22/2001 7:19 AM
Subject: Admin Alert: Norton AntiVirus quarantined an attachment in a message.

Sender of the attachment:  [EMAIL PROTECTED]
Recipient of the attachment:  USERY\Inbox
Subject of the message:  Fwd: Girl Friend
One or more attachments were quarantined.
  Attachment embedmsg.msg was Quarantined for the following reasons:
        Scan Engine Failure (0x80004005)
    Scan Engine error in opening a compressed file.
    occurred in girlsfriend.doc.
    Scan Engine error in opening a compressed file.

List Charter and FAQ at:
http://www.sunbelt-software.com/exchange_list_charter.htm

List Charter and FAQ at:
http://www.sunbelt-software.com/exchange_list_charter.htm