RE: Arcserve2000 and ISINTEG

[Purviance, Chad]

Perform a backup with the NTBACKUP included in with WinNT (written by Veritas) Validate you get a corruption error when using a good ... er ... preferred Backup solution.   My experience has been false failures from ArcServe, I usually install the Veritas Service Pack err Upgrade.   CJP   -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] Sent: Monday, October 22, 2001 2:20 PM To: [EMAIL PROTECTED] Subject: Arcserve2000 and ISINTEG   Environment: Exchange (Enterprise) 5.5 SP4 Hardware: Compaq Proliant ML530 dual Xeon processors, 1Gb RAM, 34Gb RAID 5 array OS: Windows 2000 server SP2 Backup SW: ArcServe 2000 Problem: We cannot get a good IS backup using ArcServe2000 on three of our eight servers. The error code returned is: (E8602 Failed to read from database. (DBNAME=Information store.EC=) Now Here's where it gets interesting - After telling us to run ISINTEG with the -patch option (which didn't fix the problem), CA support is now telling us to run: ISINTEG -PRI -FIX -TEST and ISINTEG -PUB -FIX -TEST.  Now this sounds pretty bogus to me especially since all three databases are working just fine.  The only time we have a problem is when it come time to backup.   Opinions/suggestions? TIA, Eric Holliday Exchange Administrator Corporate Information Systems Logistics Management Institute [EMAIL PROTECTED]   List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm +++The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and destroy any copies of this document.+++ The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and destroy any copies of this document.