Try this to fix the problem...it comes from knowledge base...it has been my best source for fixing problem...the web site is www.microsoft.com/exchange find support and then click knowledge base.
Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7031 User: N/A Computer: SERVER Description: The Microsoft Exchange System Attendant service terminated unexpectedly. It has done this X time(s). The following corrective action will be taken in 0 milliseconds: No action. CAUSE This issue can occur if the server is missing critical security access to Active Directory to allow Exchange 2000 to function. WORKAROUND To work around this issue, run Exchange 2000 Setup without switches, and then click Reinstall for all components that should be installed on this server. MORE INFORMATION This issue usually occurs if the computer account for the server is deleted from Active Directory, and then added again when Microsoft Windows 2000 is reinstalled. This scenario can occur when you are required to perform a complete reinstallation of Windows 2000, for example, after a system drive failure, where you are starting with a fresh hard disk drive. The computer account is deleted instead of reset, and then it is re-added to Active Directory. This new computer account does not have all the required security in Active Directory to participate as an Exchange 2000 computer. When you use the /disasterrecovery switch, only the files that are needed for Exchange 2000 are copied; Setup does not do any security context checks or correct any files if they are missing. In this scenario, it is recommended that you simply reset the computer account instead of deleting it from Active Directory. When you do so, the Security identification number (SID) of the computer account and all the Access Control Lists (ACLs) that that SID belongs to remain intact. If you experience a failure of your system drive on your Exchange 2000 computer, and you do not have a system state backup, use the following method: Format the new drive, and then install Windows 2000 and the same Windows 2000 service pack as the original server. Start the Active Directory Users and computers snap-in, right-click the server, and then click Reset Account. NOTE: Do not delete the account. Join the new server to the domain. Run Exchange 2000 Setup using the /disasterrecovery switch. Restore your backup of the databases to the server. Restart the Exchange 2000 computer, and then verify that the databases have mounted. If you encounter any security errors after this procedure (for example, an "access denied" message or the System Attendant fails to start), run the Reinstall program of Exchange 2000. When you do so, any settings on the server are repaired. If you try to reinstall Exchange 2000 on the server after you join the server to the domain, you may receive the following error message: The server you are trying to install already exists in the Exchange Site The /disasterrecovery switch does not try to add the server to the site; it only copies the files that are necessary to run Exchange 2000. If you run the regular Setup of Exchange 2000, and it does not detect that Exchange 2000 is already installed, it functions as if you are adding a new server to the site, and you receive the duplicate server error message that is described in this section. Hi, I'm running Exchange 2000 Sp1 on a Win2000 Std. server sp2. After applying Sp1 on Exchange 2000 i get this error all most once a day : Source : Service Control Manager Event-id : 7031 The Microsoft Exchange Information Store service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: No action. I can't dind anything on TechNet that fit this error. Does anyone have a hint ?. Best regards, Jan List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm _________________________________________________________________ Get your FREE download of MSN Explorer at http://explorer.msn.com/intl.asp List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
