Yeah, I followed the procedure on removing them in the right order. The old server is out of the site and the site has been removed from our org. In the meantime, I'll have them try your suggestion, they are across the pond, so I'll get with them in the morning. I think this is an interesting problem, something a little different than what we're used to seeing. Thanks for the feedback, Tom
-----Original Message----- From: Rick Ward - HQ [mailto:[EMAIL PROTECTED]] Sent: Tuesday, January 08, 2002 5:46 PM To: MS-Exchange Admin Issues Subject: RE: Strange Was the MS document(Q152959) followed on taking the server out of the site? Was it the first server in the site? I assume so.. There is a certain order that must happen to take the first server out of the site correctly. I also assume that this old server has been deleted already from the site? Here's another thought.. Try having the users having this problem try logging on to a different PC and create an Outlook profile there with just Exchange and Address Book and see if it does the same thing. Something is rotten here.. I just don't know what without deeper troubleshooting. Anyone else with ideas on this? -Rick -----Original Message----- From: Cross, Tom [ mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> ] Sent: Tuesday, January 08, 2002 1:45 PM To: MS-Exchange Admin Issues Subject: RE: Strange Just going by what I've been told. I took a look at it remotely and I recreated the profile and searched for .ost's and it still did it. The profile is set to the new (correct) server. Once the user cancels the prompt where it is trying to connect to the old server, they work fine from that point on as long as they don't close/open Outlook again. Any chance of an entry in a offline address book causing this? Not it's not you, it's my left-over SPAM sandwich. Tom -----Original Message----- From: Rick Ward - HQ [ mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> ] Sent: Tuesday, January 08, 2002 4:33 PM To: MS-Exchange Admin Issues Subject: RE: Strange Hmmm.. Just so I understand. The clients desktop is "brand new" freshly formatted with new OS and Outlook installed on the computer, yes? Just trying to make sure I am not missing anything and understanding your nomenclature. If they just did a uninstall of outlook, that doesn't clean the PC from outlook files/settings believe me. If they are running a new pristine desktop with new outlook then how does it point to the old server by default? That's not possible. The client decides where to go for it's exchange server. Something doesn't smell right.. Oh geez.. It's me.. Sorry.. -Rick -----Original Message----- From: Cross, Tom [ mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> < mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > ] Sent: Tuesday, January 08, 2002 1:21 PM To: MS-Exchange Admin Issues Subject: RE: Strange My thought exactly, but the admin over there said that he just built his client and put a clean install of Outlook 2k on it. No ost's to be found. Tom -----Original Message----- From: Rick Ward - HQ [ mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> < mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > ] Sent: Tuesday, January 08, 2002 3:16 PM To: MS-Exchange Admin Issues Subject: RE: Strange OST? If they have offline stores on there desktops.. Delete them and let Exchange re-create. -----Original Message----- From: Cross, Tom [ mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> < mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > < mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> < mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > > ] Sent: Tuesday, January 08, 2002 9:08 AM To: MS-Exchange Admin Issues Subject: Strange NT4 SP6a/5.5 SP4/Outlook (all flavors) We recently exmerged some users from one site another and removed the old server and site from our org. Everything worked great except all Outlook clients attempt to connect to the old server at startup. If you cancel it, Outlook resumes and everything works fine. Unfortunately it causes some delay. They have created new profiles, reloaded Outlook, and no old offline folders exist. Any ideas on what Outlook is looking for? 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