RE: Exchange 5.5 Event ID 1160

[Erickson, David]

Title: Message

do you have the q# off the top of your head?

 

dave

[EMAIL PROTECTED]

-----Original Message-----
From: Rick Ward - HQ [mailto:[EMAIL PROTECTED]]
Sent: Thursday, January 10, 2002 1:47 PM
To: MS-Exchange Admin Issues
Subject: RE: Exchange 5.5 Event ID 1160

in -V mode optimizer has many many extra screens to change/alter thread settings. Grab the Qarticle on optimizing your IMS and see if that corrects your problem.

 

Do you have logging turned on/up in the IMS? IF so, what is it set too. It should be minimum. Max will definitely cause you problems. You should only use MAX settings if your trying to debug a problem on the IMS.

 

In so far as volume goes, if you don't have monitoring software available, the best way is to use PERFMON and use the Total Messages hook listed there. This can be set to give you a 24 hour window of message sent if you wish. Then you can x5 that for you weekly loads.

 

How many staff do you have and how many IMS's?

 

-----Original Message-----
From: Crosby, Tim (Sarcom) [mailto:[EMAIL PROTECTED]]
Sent: Thursday, January 10, 2002 11:30 AM
To: MS-Exchange Admin Issues
Subject: RE: Exchange 5.5 Event ID 1160

Server is a Compaq ML580 with 4 Intel Xeon processors. 

 

How do I determine the volume of internet messages?  Log files?  I know we disabled logging on the IMS recently because it was getting huge. 

 

We have run the performance optimizer.  Is that what you mean by optimize?  Or is there another utility?  I have not run it with the -v switch but I plan to try and run it again tonight so I can try that if I need to. 

 

Thread settings for IMS?  Where do I find this? 

-----Original Message-----
From: Rick Ward - HQ [mailto:[EMAIL PROTECTED]]
Sent: Thursday, January 10, 2002 12:41 PM
To: MS-Exchange Admin Issues
Subject: RE: Exchange 5.5 Event ID 1160

What kind of hardware(Server brand, CPU, # of CPU's). Is it in the HCL for WIN2K. When I've seen this in the past it generally a result of I/O threads being maxed out or to many locks open at once. Then the JET DB times out in some cases as it stops working for about 1-2 minutes and then you see this error posted in the Event Log.

How much volume(total internet messages) are you pumping through the IMS? You might be hitting some limit. Have you run the OPTIMIZE(-v) in verbose mode? Can you send me your thread settings for the IMS?

-Rick
-----Original Message-----
From: Crosby, Tim (Sarcom) [mailto:[EMAIL PROTECTED]]
Sent: Thursday, January 10, 2002 8:55 AM
To: MS-Exchange Admin Issues
Subject: Exchange 5.5 Event ID 1160

Exch. 5.5, SP4 on W2K Adv. Server, SP2.  Server has 4GB of memory. We have had two occasions in the last 2 weeks where our IMS stops and can't be restarted.  Checking the event viewer, I see lots of Event ID 1160 which

says:

"Database resource failure error Out of memory occurred in function JTAB_BASE::EcCreateIndex while accessing the database."

Q195006 says this can happen on servers with more than 800MB of memory, but it says the problem was fixed in SP3.  I checked our version of perfwiz and it is 5.5.2653.23 (SP4).

Anyone else seeing this problem? 

List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm

List Charter and FAQ at:
http://www.sunbelt-software.com/exchange_list_charter.htm

List Charter and FAQ at:
http://www.sunbelt-software.com/exchange_list_charter.htm
List Charter and FAQ at:
http://www.sunbelt-software.com/exchange_list_charter.htm

List Charter and FAQ at:
http://www.sunbelt-software.com/exchange_list_charter.htm