Did he/she close the message in question BEFORE looking at the "envelope" ?
-----Original Message----- From: Steve Ens [mailto:[EMAIL PROTECTED]] Sent: Wednesday, January 23, 2002 16:35 To: MS-Exchange Admin Issues Subject: RE: Outlook message icons not changing It's the CIO, must've been fooling around with something!!! ;) -----Original Message----- From: Crosby, Tim (Sarcom) [mailto:[EMAIL PROTECTED]] Sent: Wednesday, January 23, 2002 3:30 PM To: MS-Exchange Admin Issues Subject: Outlook message icons not changing All right, I know this one is kinda off the wall, but it is happening to the CIO so I guess I have to solve it.... When you reply or forward messages, the icon for that message usually changes from an open envelope to an open envelope with a forward or backward arrow on it indicating you have responded. His Outlook client has stopped showing the arrows when he responds. We have tried recreating his profile, reinstalling Outlook 98 and even upgrading to Outlook 2000. The server is 5.5, SP4. Anyone care to venture a guess on this one? List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm _________________________________________________________ Do You Yahoo!? Get your free @yahoo.com address at http://mail.yahoo.com List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm