This has to do with the SMTP server that the user is try to connecting to. You normally cannot send mail through an SMTP server that is not on your network. Is your user connected to the Internet and then retrieving from your POP server over the net?
Thanks, Darrin Carter -----Original Message----- From: Benedict, Hope [mailto:[EMAIL PROTECTED]] Sent: Monday, January 28, 2002 3:04 PM To: MS-Exchange Admin Issues Subject: office email at home problems On a home computer, an employee uses Outlook to access his office email. He is successful in receiving all email. However when he tries to use the business account to respond or send a new message to someone outside the company, he gets the error message "no transport available". What needs to be changed and where? His computer? Office email server? This was possible last year and suddenly became unusable. He can respond to or email staff with no problem. Hope List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm