This has to do with the SMTP server that the user is try to connecting
to.  You normally cannot send mail through an SMTP server that is not on
your network.  Is your user connected to the Internet and then
retrieving from your POP server over the net?

Thanks,

Darrin Carter



-----Original Message-----
From: Benedict, Hope [mailto:[EMAIL PROTECTED]]
Sent: Monday, January 28, 2002 3:04 PM
To: MS-Exchange Admin Issues
Subject: office email at home problems


On a home computer, an employee uses Outlook to access his office email.
He
is successful in receiving all email.  However when he tries to use the
business account to respond or send a new message to someone outside the
company, he gets the error message "no transport available".  What needs
to
be changed and where?  His computer?  Office email server?  This was
possible last year and suddenly became unusable.  He can respond to or
email
staff with no problem.

Hope




List Charter and FAQ at:
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