You need to install a separate file from nai's site. It scans through all tickets and assigns the user id etc to it. This is because of issues with the new antivirus API in exchange.
Hope this helps Richard -----Original Message----- From: Rybski Dajo [mailto:[EMAIL PROTECTED]] Sent: 07 February 2002 08:28 To: MS-Exchange Admin Issues Subject: Groupshield issue After installing Groupshield 4.5 on my Exchange server 5.5 SP4, it detects viruses just fine (thank god for that) but I'm unable to see who sent the infected mail or who the recipient was. As administrator I receive a mail from Groupshield (the ticket) but To, From, Sent and Subject are always empty (in the body of the ticket I mean). Furthermore I receive the alert as a plain mail whereas with Groupshield 4.0.3 it had it's own form. Maybe this is related. Any clues? Dajo List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
