Ok, this one time out of 50 we wont blame the product. -----Original Message----- From: Exchange Discussion Group [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 9:51 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments
You can't blame the product...you do have to keep up with the engine updates if you want a product to work. -----Original Message----- From: Clark, Steve [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 12:47 PM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Very sad. I used GroupShield for a long time and had nothing but problems. If you can swing the $$, there are much much better products out there - Antigen (my favorite), Trend... Steve Clark Clark Systems Support, LLC AVIEN Charter Member "Who's watching your network?" www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -----Original Message----- From: Craig Ramsey [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 12:37 PM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Turned out to be the Groupshield antivirus. It had not updated its engine in a while. The last dat file it downloaded was not supported by the old engine and he defaulted to blocking all attachments since he didnt know what to do. Thanks for all the suggestions!! Craig -----Original Message----- From: Clark, Steve [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 11:44 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments You can search the KB - there is a list. If it is stripping ALL, then I would look at Exchange. If it only strips particular few - use the OWA and open the attachments. Otherwise, it's by design. Good luck. Steve Clark Clark Systems Support, LLC AVIEN Charter Member "Who's watching your network?" www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -----Original Message----- From: Dawn R. Ashford [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 11:34 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Yep, I was wondering if they'd just run one of the security patches for Outlook that blocked attachments.. or if they had updated or installed new antivirus software that might be stripping/blocking attachments. -----Original Message----- From: Clark, Steve [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 10:25 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Outlook blocking for security? Steve Clark Clark Systems Support, LLC AVIEN Charter Member "Who's watching your network?" www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -----Original Message----- From: Craig Ramsey [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 11:13 AM To: MS-Exchange Admin Issues Subject: Cant open one or more attachments Maybe someone can help me. Our Exchange (5.5) is dropping attachments or so it seems. When we send internal (or external) email, and attach (anything -txt, pdf, exe) a file, the recipient sees the attachment paperclip in the received list, but not on the preview pane as normal. when you try to open the attachment, it tries for a second then says "Cant open one or more attachments". There's nothing in the logs/event list. Any Ideas? Or any one run accross this before? Craig List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm This e-mail and any files transmitted with it, are confidential to National Grid and are intended solely for the use of the individual or entity to whom they are addressed. If you have received this e-mail in error, please contact the National Grid USA Help desk on 508-389-3375. List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
