Check to see that the user doesn't have a filter on the inbox, this is the most probable cause for disappearing e-mail.
Next check the receiving side to make sure that the background and foreground text colors are not the same. White on white is very hard to read. This would be in the OPTIONS -> Mail Formats ->Stationary and fonts section -> FONTS button. John Matteson; Exchange Manager Geac Corporate Infrastructure Systems and Standards (404) 239 - 2981 If I could wish for my life to be perfect, it would be tempting but I would have to decline, for life would no longer teach me anything. --Allyson Jones -----Original Message----- From: Stuart Pittwood [mailto:[EMAIL PROTECTED]] Sent: Monday, March 11, 2002 11:24 AM To: MS-Exchange Admin Issues Subject: The case of the vanishing email Does anyone have their dearstalker & pipe with them today? I have a user who cannot send mail to a particular mailbox, or to be more accurate he can send the mail and it goes it even seems to arrive at the client (lil envelope in the system tray) but there is nothing in the users folders. The message tracking tells me it's been delivered, there don't seem to be any rules setup on the client to dump mail from this user. Every other user can send to this person and receive from the guy whose mail is getting lost. Any Ideas? Stu List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm