We have used Netapps NAS product for about 1.5 years now with very few
problems. We have a Netapp F740 with a 45 gig datastore in San Mateo that
takes only 1.5 hours to backup and about 2 to restore. Try that with a tape
solution. We can also add disks on the fly and dynamically expand the volume
that Exchange sits on. Performance is robust. Our two other filers (another
740 and a 720) also host exchange databases that are smaller (20 gig and 13
gig) without any difficulties. 

I have read many articles and posts over the last year on the topic of
Exchange and NAS. Most seem to come from a position of "I heard that..." and
"MS says...". Don't believe the hype. Do your own testing, do your own
evaluations. NAS is used so infrequently (relatively speaking) with Exchange
that there are scant articles available that honestly evaluate the solution.

Now that I've told you about the good, here comes the bad. The software and
license fees (yearly) for Netapp's solution for Exchange are extraordinary.
It sucks to pay $5,000 a year per filer for their software. The
price-per-meg is also ridiculous for netapp drives compared to market. You
need some fairly high level people (both Exchange and Windows) to understand
and implement the NAS solution from Netapp. Once you are on the platform,
it's difficult to move off of it (many good things about it that I would not
want to lose). Many HA solutions will not work with the Netapp since it uses
it's own "special sauce" OS. Also, Netapp's Exchange solution is not always
well supported; their support is flaky depending on who you get on the phone
(some techs are excellent, some can't speak English).

my two cents.

-----Original Message-----
From: Milton R Dogg [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, February 12, 2002 11:09 AM
To: MS-Exchange Admin Issues
Subject: RE: More NAS Information


The fact that this is now supported does not mean that it should be
looked at in any other light now.

Milton R Dogg
Of The Dogg Foundation..

-----Original Message-----
From: Brian Bauer [mailto:[EMAIL PROTECTED]] 
Sent: Tuesday, February 12, 2002 11:06 AM
To: MS-Exchange Admin Issues
Subject: More NAS Information


The Exchange Group at Microsoft has changed and clarified their support
position for Exchange 2000 and Exchange 5.5 with respect to
interoperability and support of Exchange when used in conjunction with
different storage solutions.  New Knowledge Base articles were posted
today stating that Microsoft will provide full support for their
Exchange Server on storage solutions that meet the requirements
published in the articles.  

Links to Q Articles:

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q317173

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q317172

A summary of the Knowledge Base articles:

        Q317173 states Microsoft will provide full support for customer
Exchange 2000 implementations when used with storage solutions that meet
the requirements outlined in the article.  SnapManager for Microsoft
Exchange 2000 and filers meet these requirements.

        Q317173 puts NetApp on par with vendors providing direct
attached storage solutions for Exchange 2000.  This is made possible
because our SnapManager for Microsoft Exchange 2000 is a block storage
solution and maps identically to the storage architecture required by
Exchange 2000.

        Q317173 states that Microsoft will provide full support for
non-WHQL
(HCL) certified storage devices.

        Q317172 states Microsoft will provide full support for customer
Exchange 5.5 implementations when used with storage solutions that meet
the requirements outlined in the article.  SnapManager for Microsoft
Exchange 5.5 and filers meet these requirements. 

        Q317172 states that Microsoft will provide full support for
non-WHQL
(HCL) certified storage devices.

The Exchange Group is sending an internal communications to their field
messaging specialist, Microsoft Consulting Services, and the Exchange
PSS group to provide clarity that Exchange is supported software by
Microsoft when combined with the NetApp Exchange storage solution.

> Brian Bauer
> Network Administrator
> (215)826-8929 - Voice
> (267)716-1912 - Cellular
> 

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