yes I did. I just found that the problem is larger than I thought. I tried to set up a dummy account & got the same error. It appears I can't add users to Exchange. Well I can but it doesn't see them in the address list.
-----Original Message----- From: Billy Treacy [mailto:[EMAIL PROTECTED]] Sent: Wednesday, March 20, 2002 9:40 AM To: MS-Exchange Admin Issues Subject: RE: unrecognized user In the 'mailbox' field, have you typed in the alias on her account ? -----Original Message----- From: Brien Mayer [mailto:[EMAIL PROTECTED]] Sent: 20 March 2002 14:35 To: MS-Exchange Admin Issues Subject: RE: unrecognized user No the account isn't hidden. Yes I can ping the exchange server from her PC. I tried to enter the IP instead of the name no luck either. -----Original Message----- From: Billy Treacy [mailto:[EMAIL PROTECTED]] Sent: Wednesday, March 20, 2002 9:27 AM To: MS-Exchange Admin Issues Subject: RE: unrecognized user Is your name resolution working for that PC ? Try putting in the IP address of the Exchange Server instead of the name, & this will test if this is the problem. Alternatively, pinging the server by name will also test this. Her Exchange account isn't hidden, is it ? -----Original Message----- From: Brien Mayer [mailto:[EMAIL PROTECTED]] Sent: 20 March 2002 14:21 To: MS-Exchange Admin Issues Subject: unrecognized user Here's one I hope one of you can help me with. We are running E2K. I have one users that can't connect to the exchange server. The Error message is "The name could not be resolved The name could not be matched to a name in the address list". This user has been using Exchange for about 6months with no problems then Monday mid day this started. We reinstalled the OS on her computer. Verified that she has an Exchange account. Get this she can use OWA with no problems, send or receiving. It's just when I try to set outlook up I get this error. I enter the server name & the user name then click Check name. I receive the error as stated above. Any ideas? Brien Mayer Network Administrator Merchant's Tire (703)393-4416 mailto:[EMAIL PROTECTED] List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm