RE: Trying to send to an external email address.

[Salvador Manzo]

Title: Message

Can you reproduce from another machine?  Any chance of contacting the people at IPAPILOT?  I've had user's swear six ways to Sunday that something's broken, then when I come look at it, it's fine but the process they were using is wrong. -----Original Message----- From: Sethi, Ali [mailto:[EMAIL PROTECTED]] Sent: Thursday, April 04, 2002 09:03 To: MS-Exchange Admin Issues Subject: RE: Trying to send to an external email address. Yeah that's what I initially told the user but he is claiming that he is absolute certain that the email address is valid and not misspelled.  That's why im a little confused.     -----Original Message----- From: Salvador Manzo [mailto:[EMAIL PROTECTED]] Sent: Thursday, April 04, 2002 11:42 AM To: MS-Exchange Admin Issues Subject: RE: Trying to send to an external email address.   Either the e-mail address is not active or it is misspelled.  Get report of those all the time. -----Original Message----- From: Sethi, Ali [mailto:[EMAIL PROTECTED]] Sent: Thursday, April 04, 2002 08:20 To: MS-Exchange Admin Issues Subject: Trying to send to an external email address.   Hello, Im getting the following internally generated undeliverable report.  I have confirmed that this is a valid email address.  Any thoughts as to how to troubleshoot this issue?  Thanks,   Running exchange 5.5 sp4 on windows 2k sp2       Your message did not reach some or all of the intended recipients.         Subject:             test       Sent:                 4/4/2002 11:17 AM   The following recipient(s) could not be reached:         '[EMAIL PROTECTED]' on 4/4/2002 11:17 AM             The recipient name is not recognized                 The MTS-ID of the original message is: c=US;a= ;p=Raymond Karsan A;l=RKAWA1EX02-020404161705Z-92237   List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm