I would answer your question but I guess I'm not very good at following up on problems :-)
-----Original Message----- From: Mitchell Mike [mailto:[EMAIL PROTECTED]] Sent: 09 April 2002 16:51 To: MS-Exchange Admin Issues Subject: Needing to open a mailbox to verify... Good morning, Outlook 98 Exchange 5.5 We have mailboxes on two servers. Sometimes for no reason at all people cannot get into one or the other server. There are no errors on the logs and we can't figure out what is going on. We would like to build a mailbox on each server that will allow us to test if the server is working when people call into the Help Desk stating that they cannot access the server. I have built the mailbox and am trying to test this new procedure out. I have given the help desk people USER permission on the mailbox. I have created a new profile on the help desk workstation. When the Help desk person signs on, they use their userid and password, they get the 'Unable to open your default e-mail folders. You do not have permissions to sign on.' message. I cannot figure out what I am doing wrong. I went to the knowledge database and get The logon credentials of the Exchange Client or Outlook are different from the logon credentials of the user logged into the workstation. But what exactly does that mean? Please help me. Regards, Mike Mitchell Systems eMAIL Administrator Alverno Information Services [EMAIL PROTECTED] (317) 532-7800 ext. 6211 List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
