Ok. The Heap Corruption patch did not fix the problem.This morning that ASP 0115 error returned in full force. I also looked over the other tids on ASP 0115, but i am not sure where to go from here.
Q198929 suggest that it is caused by expiration policies created via the web admin tool, which we haven't done. Quite a few suggested permissions errors, but if the users don't have the right permissions, wouldn't it occur all the time or with that one user??? I am a domain admin and I get the error.... one suggested going through a memory dump... Q310696 suggested checking the MDAC and visual basic script edition, but i don't know how to tdo that and it seemed like a pc not a server fix. Any other sugguestions on how to fix this issue??? ANY help would be appreciated. Elizabeth Thompson Service and Support Technician CCBC - Catonsville -----Original Message----- From: Thompson, Elizabeth [mailto:[EMAIL PROTECTED]] Sent: Monday, April 08, 2002 12:33 PM To: MS-Exchange Admin Issues Subject: RE: OWA/IIS question I went ahead and and ran the patch. It downgraded the cohtml.dll from sp4 verision 5.5.26 to sp2 version 5.5.24, but what the heck, I did it anyway. Maybe I will get lucky and it will go away.... Thanks for your help!!! Liz Thompson -----Original Message----- From: William Lefkovics [mailto:[EMAIL PROTECTED]] Sent: Monday, April 08, 2002 11:47 AM To: MS-Exchange Admin Issues Subject: RE: OWA/IIS question Taken from the OWA Troubleshooter. http://support.microsoft.com/default.aspx?scid=%2Fsupport%2Fexchange%2Fconte nt%2Fwhitepapers%2Fowa%5Ftshoot%2Easp ASP0115 Errors Logging into OWA Asp0115 errors can occur for various reasons on an OWA server. Factors to check will depend on the version of IIS that you are using. When you attempt to log on to http://servername/exchange, you may either have a problem with the browser hanging indefinitely, or it may return an error similar to the following: error 'ASP0115' Unexpected error /<vroot>/<page> A trappable error occurred in an external object. The script cannot continue running. If you are using IIS 3.0 with Exchange 5.0 or 5.5 and OWA, a fix to correct session variables is available at the following Web site: ftp://ftp.microsoft.com/bussys/iis/iis-public/fixes/usa/asp/asp-sesfix/ If you are using IIS 4.0 with Exchange 5.5 and OWA, a fix to correct heap corruption is available in the latest Exchange Server service pack. You may need to upgrade your server to at least Exchange Server 5.5 Service Pack 1. If you are using IIS 4.0 with Exchange 5.5 and OWA and have installed Service Pack 1 and experience this error, a fix to correct this problem can be found at the following Web site: ftp://ftp.microsoft.com/bussys/exchange/exchange-public/fixes/Eng/Exchg5.5/P ostSP1/CDOHtml-fix/ The above listed fixes are for specific problems associated with ASP0115 errors. Be sure to check for appropriate Microsoft Knowledge Base articles describing these fixes before implementing them. You may also wish to contact Microsoft technical support to confirm before installing these fixes. For more information on this specific error message, please see the following articles in the Microsoft Knowledge Base: Q184841 XWEB: OWA Component for IIS May Cause Heap Corruption Q195113 XCLN: Problem Opening Attachments with Netscape Navigator -----Original Message----- From: Thompson, Elizabeth [mailto:[EMAIL PROTECTED]] Sent: Monday, April 08, 2002 7:33 AM To: MS-Exchange Admin Issues Subject: OWA/IIS question NT 4 SP 6 with NT Option pack 4 IIS 4.0 with up-to-date patches as of 2-22-02 Exchange 5.5. SP4 with IMC connector No mailboxes are "physically" on this exchange server as it acts as a gateway only. This machine is a newly constructed machine built on 2-22-02. This is the only exchange server on site with iis installed. All internet mail is routed through this machine. We are running the OWA off of this machine. It works fine most of the time, then suddenly it will give "ASP error 0115: unexpected error" when you attempt to access the web interface. The application log shows the following: Date 4-8-02 time 08:43:53 Source: Active Server Pages Category: None Event id:5 Error: File /exchange/USA/root.asp Unexpected error data: empty It will continue to give the error till the machine is rebooted. As far as I can tell the IIS seems to be functing ok, and stopping and restarting the service doesn't solve the problem. Some people are still able to get in and access their mailboxes while others can't. I could once while my partner couldn't. If you are in your mailbox via the web when the error starts occuring you are fine till you log off. The asp error doesn't occur on a regular basis but once it does, it requires a reboot to clear. I do not know if this is an NT or exchange issue. Any suggustions would be appreciated, Thanks Liz Thompson List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
