Hi Robert,

Try stopping the Backup Agent RPC Server service, this is the service
installed by the Arcserve Exchange Agent, see if that makes any
difference. Also the latest service packs for Arcserve are worth trying
(SP2 last time I looked).

James.



> My humble apologies. The ARCServe Exchange Server Backup Agent
> is in use (it would help if I got my facts right in the first place!!).
> 
> McAfee NetShield is currently being run on the server as well as McAfee
> GroupShield. Whenever I turn the McAfee/Network Associates services
> off, there is no difference to the CPU usage of STORE.EXE.
> 
> 
> Regards,
> Rab.
> =========================================================
> Robert Jackson                            Phone: +44 (0) 141 332 7999
> Software Engineer                           Fax:  +44 (0) 141 331 2820
> Walker Martyn Ltd
> 1 Park Circus Place                      Email:  [EMAIL PROTECTED]
> Glasgow G3 6AH, Scotland             Web:  http://www.walkermartyn.co.uk
> =========================================================
> 
> 
> -----Original Message-----
> From: Andrew Philips [mailto:[EMAIL PROTECTED]]
> Sent: 28 May 2002 15:46
> To: MS-Exchange Admin Issues
> Subject: RE: STORE.EXE CPU Usage
> 
> 
> What happens when you stop the AV software?
> 
> If you are backing up your Exchange data with the server online - you
> must be using the agent
> 
> -----Original Message-----
> From: Andy David [mailto:[EMAIL PROTECTED]] 
> Sent: Tuesday, May 28, 2002 8:08 AM
> To: MS-Exchange Admin Issues
> Subject: RE: STORE.EXE CPU Usage
> 
> 
> And this started all of a sudden?
> Any Anti-Virus installed?  
> Anything in the event logs?
> The high CPU usage is holding steady?
> 
> 
> 
> -----Original Message-----
> From: Robert Jackson [mailto:[EMAIL PROTECTED]] 
> Sent: Tuesday, May 28, 2002 8:31 AM
> To: MS-Exchange Admin Issues
> Subject: RE: STORE.EXE CPU Usage
> 
> 
> Exchange SP4
> Used also as a domain controller
> Shared Directories for File Sharing.
> 
> No changes that I am aware of.
> 
> 
> Regards,
> Rab.
> =========================================================
> Robert Jackson                            Phone: +44 (0) 141 332 7999
> Software Engineer                           Fax:  +44 (0) 141 331 2820
> Walker Martyn Ltd
> 1 Park Circus Place                      Email:  [EMAIL PROTECTED]
> Glasgow G3 6AH, Scotland             Web:  http://www.walkermartyn.co.uk
> =========================================================
> 
> 
> -----Original Message-----
> From: Andy David [mailto:[EMAIL PROTECTED]]
> Sent: 28 May 2002 12:36
> To: MS-Exchange Admin Issues
> Subject: RE: STORE.EXE CPU Usage
> 
> 
> What Exchange SP on you on?
> What else do have running on that box? 
> Any recent changes made? 
> 
> 
> 
> -----Original Message-----
> From: Robert Jackson [mailto:[EMAIL PROTECTED]] 
> Sent: Tuesday, May 28, 2002 2:04 AM
> To: MS-Exchange Admin Issues
> Subject: STORE.EXE CPU Usage
> 
> 
> > Hi All,
> > 
> > We've got a problem with an Exchange Server running Windows NT4.0 
> > Server. If I have a look at taskmgr, I find that STORE.EXE is running
> > away with 50% of CPU usage.
> > 
> > I've had a look at the Microsoft Knowledgebase. Article Q243950 states
> 
> > that this problem can arise if using ARCServe Agent for Exchange 
> > Server Backup. We are using ARCServe but I don't think we are using 
> > the Exchange Server Agent. I cannot find the registry key that this 
> > article talks about.
> > 
> > Can anyone please help?
> > 
> > TIA,
> > Rab. =========================================================
> > Robert Jackson                            Phone: +44 (0) 141 332 7999
> > Software Engineer                           Fax:  +44 (0) 141 331 2820
> > Walker Martyn Ltd
> > 1 Park Circus Place                      Email:
> [EMAIL PROTECTED]
> > Glasgow G3 6AH, Scotland             Web:
> http://www.walkermartyn.co.uk
> > =========================================================
> > 
> 
> 
> 
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