If it will start in safe mode, and everything else is running great in regular mode it sounds like it might be a registry setting.
Go to Microsoft's download site and do a search for "eraser". Eraser is a program that does a really aggressive cleanup of Office after you uninstall it, and gets rid of plenty of left over registry settings. I have used the 97 version a lot, and gotten around what otherwise probably would have been a complete reload. I have yet to use the 2000 version, but the Office 97 version has never caused me any problems, except getting rid of one file that something else needed. Can't remember which one it was, but as soon as I put office back on the PC everything was fine. John Majetic -----Original Message----- From: Thompson, Elizabeth [mailto:[EMAIL PROTECTED]] Sent: Wednesday, June 05, 2002 12:36 PM To: MS-Exchange Admin Issues Subject: OT- Outlook will not start I am brain dead and am hoping for some pointers. WIN98 machine. Standard (for our company) office 2000 install (run alll from my cpu). The rest of the office suite is fine. When you start outlook is hangs at the outlook splash screen. It doesn't give any errors. just stays there forever. if you do a ctrl-alt-del - it seems to be fine. If you switch to it, then it will come up not responding. Outlook will run in "safe mode" (when started with the /safe switch) The office suite has been un-installed, the registry keys removed. Office was re-installed under a new user (me) and setup a profile setup for me. when i clicked on outlook for the 1st time - it did give the configuration choice sreen then locked up. I have re-started the system in dos mode and deleted win386.swp... No matter what I do or who is logged in it hangs, except when started in "safe mode".... IS there anything I can do in safe mode to affect the standard mode? Is there something I am not seeing???? THanks for your input. Elizabeth Thompson Service and Support Technician CCBC - Catonsville List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
