What protocol are external clients using? MAPI, IMAP, POP3? -----Original Message----- From: cslee [mailto:[EMAIL PROTECTED]] Sent: Thursday, June 06, 2002 12:39 AM To: MS-Exchange Admin Issues Subject: RE: Can't see the attachment when opening the mail item
Of cause I can advise all internal users to use HTML or plain text only. However, how about the EXTERNAL user, if they are using some others format? Email client of sender and recipient is MS Outlook 98. They are connecting to Microsoft Exchange Server 5.5, SP4. > Regards, > Lee Choon Sim > IT Department > Tel: +604-6321000 ext 1760 > DID Tel: +604-6321760 > Fax: +604-6321034 -----Original Message----- From: William Lefkovics [mailto:[EMAIL PROTECTED]] Sent: Thursday, June 06, 2002 3:08 PM To: MS-Exchange Admin Issues Subject: RE: Can't see the attachment when opening the mail item >>Anyway to use "Microsoft Work" format, and still can see the attachment after openning the mail item? I have users send with HTML or plain text only. It cures almost all these attachment issues. What version email client and how are you connecting? MAPI? William -----Original Message----- From: cslee [mailto:[EMAIL PROTECTED]] Sent: Thursday, June 06, 2002 12:02 AM To: MS-Exchange Admin Issues Subject: RE: Can't see the attachment when opening the mail item Anyway to use "Microsoft Work" format, and still can see the attachment after openning the mail item? This happen to only one of my mail item. Other mail item doesn't have any problem of viewing the attachment. If it's only happen to certain mail item, then a lot of arguement will happen among the sender and recipient, on NOT sending the attachment by sender, if the recipient cann't see any attachment after opening the mail item. > Regards, > Lee Choon Sim > IT Department > Tel: +604-6321000 ext 1760 > DID Tel: +604-6321760 > Fax: +604-6321034 -----Original Message----- From: William Lefkovics [mailto:[EMAIL PROTECTED]] Sent: Thursday, June 06, 2002 2:51 PM To: MS-Exchange Admin Issues Subject: RE: Can't see the attachment when opening the mail item Ya. The feature doesn't work. -----Original Message----- From: cslee [mailto:[EMAIL PROTECTED]] Sent: Wednesday, June 05, 2002 11:49 PM To: MS-Exchange Admin Issues Subject: Can't see the attachment when opening the mail item Hi, I'm using MS Outlook 98. The user send me 2 Excel files as attachment to the email. However, I cann't see any attachment inside when I double click to open the mail item. This only happen to 1 of my mail items. However, If i change the mail format to "Microsoft Outlook Rich Text", by select "Tools" -> "Options" -> "Mail Formats", then double click to open the mail item, I can see the 2 attachments. Before that, I'm using "Microsoft Work" mail format. I used to "Microsoft Work" format due to some advange of the features. Any ideas of what happen to my MS Outlook 98? > Regards, > Lee Choon Sim > IT Department > Tel: +604-6321000 ext 1760 > DID Tel: +604-6321760 > Fax: +604-6321034 > List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
