>>Do you have problems receiving mail promptly from any other organization?
This is not always a good indicator... like I said there are rare examples where some mail servers have difficulty connecting to exchange servers without MX records. I've seen it personally here. Mail sent to one specific organization will sit in our queue for hours and hours with network host resolution errors... low and behold they had an improper mx record. Here's an example: Domain: somewhere.com Mail Server: mail.somewhere.com MX Record for somewhere.com = mail.somewhere.com Unfortunately, the poor saps set their email address up as mail.somewhere.com. Mail takes 6 hrs to arrive. If you email [EMAIL PROTECTED] the mail gets there immediately (but unfortunately in the case somwhere.com wasn't a valid local address and it got rejected as a relay attempt). I'll bet you a 6-pack of beer that a message sent to his domain from the domain in discussion will be sitting in their outbound queue with a resolution error. Routing can be an issue... but it would be more likely that mail from remote domain to yahoo would be much slower than mail to him (unless he's burried way back in an exchange org with 32k CIR links...) -----Original Message----- From: Carl Houseman [mailto:[EMAIL PROTECTED]] Sent: Tuesday, June 18, 2002 2:48 PM To: MS-Exchange Admin Issues Subject: RE: Why would an email? Do you have problems receiving mail promptly from any other organization? Did this problem suddenly begin happening for xyz.com or is there no history of good performance? Be aware that it's very possible... 1. The e-mail path between you and Yahoo is fast. 2. The e-mail path between xyz.com and Yahoo is fast. 3. The e-mail path for you sending to xyz.com is fast. 4. The e-mail path for you receivng from xyz.com is slow. It could be intermittent and related to IP routing problems between you and xyz.com. Or it could be due to any number of intermediate mail server issues along the way. You'd have to look at the headers on the message you finally received for hints on where and how long it was delayed on the way. The ultimate test would be for someone at xyz.com to telnet to your mail server and create a message to you using only smtp protocol and then see what happens. Carl -----Original Message----- From: Mitchell Mike [mailto:[EMAIL PROTECTED]] Sent: Tuesday, June 18, 2002 1:04 PM To: MS-Exchange Admin Issues Subject: Why would an email? Good afternoon, Outlook 98 Exchange 5.5 sp4 I have a user that claims they are not receiving eMAILs from one person outside the organization. I emailed that outside person and asked for a reply. I cc: my Yahoo account so I could see if I was having networking problems. I have checked this person's mailbox and there is no messages from this outside person. The outside person received my eMAIL and replied to all. My Yahoo account got the reply just like that but my Outlook account finally got the message after 4 1/2 hours... WOW. What is up with that? I have checked my queues and nothing is backed up. I can send eMAIL to my Yahoo account from my Outlook account and vice versa and the messages are received on a timely bases. I have checked my logs and see nothing strange. Has anyone had a similar problem? Please help me out. Regards, Mike Mitchell Systems eMAIL Administrator Alverno Information Services [EMAIL PROTECTED] (317) 532-7800 ext. 6211 List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm