This sounds like using the organize feature and color coding email based on sender or subject. Although, I don't recall if that was avail in O97.
Steve Clark Clark Systems Support, LLC AVIEN Charter Member "Who's watching your network?" www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -----Original Message----- From: Matthew Carpenter [mailto:[EMAIL PROTECTED]] Sent: Monday, July 15, 2002 11:16 AM To: MS-Exchange Admin Issues Subject: Dumb one I have this bozo user who is using Outlook 97. She has items in her Inbox that are in black and some that are......pink. It seems rather random to me, but what do I know. She said that she made it do that, but doesn't know how. I do not see any setting that jumps out to me on that. Any ideas? TIA List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm