Not sure about Exchange but in my Groupwise days we used to turn this function off on the postmaster server to save network traffic. It can probably be done in Exchange somewhere as well, can't it? Stuart K.
-----Original Message----- From: Kopec, David [mailto:[EMAIL PROTECTED]] Sent: 23 July 2002 17:42 To: MS-Exchange Admin Issues Subject: What an issue! I have a question/issue. Our legal dept. would like "read receipts" for all e-mails sent out, once they have been read by the recipient. This message originates from a web server and is sent with a program like "Sendmail" to virtually to every employee here. We have set up a mailbox within the Exchange org which is where they would like the read receipts to return to. They have a script they are using on the app server (see below) that supposedly is set up to send a read receipt but apparently it does not function. I didn't write it and I don't know much about it. It does send a delivery receipt however. In the CDO message object there is a return-receipt-to value to which can be assigned an e-mail address; and this, as far as I understand, should cause read receipt functionality to occur. However, when the web server sends off the message to the recipient, we get back a "delivery successful" notification (which I don't even really want), but then no subsequent "read receipt", even after the message has been opened and closed. I checked the Internet headers for the message (see bottom of message), and the Return-Receipt-To header is part of the message, but it seems to be acting like a delivery notification instead. 1) Am I incorrect on which header should cause the read receipt functionality to work? Or 2) Do I just have the wrong code? Or am I beating a dead horse? I was wondering if thereis a correlation in Exchange/Outlook for which Internet Header "maps" to the read receipt flag in the Outlook client (like it seems the Return-Receipt-To: < [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > Internet Header "maps" to the Delivery Receipt Requested checkbox in an Outlook message). I did find an article on MSDN that might have something to do with this, assuming I am correct in #1 above. It is: http://support.microsoft.com/default.aspx?scid=kb;EN-US;q253917 <http://support.microsoft.com/default.aspx?scid=kb;EN-US;q253917> If you could help me out on this, I'd really appreciate it. Thanks, David Kopec Electronic Messaging Specialist Technology Services & Solutions Email: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> Internet Headers (By looking at View==>Options on message sent from Appdev webserver): Received: from appdev (appdev.mfs.com [168.66.12.121]) by carina.mfs.com with SMTP (Microsoft Exchange Internet Mail Service Version 5.5.2650.21) id 3YSNZY5A; Tue, 16 Jul 2002 11:28:48 -0400 Return-Receipt-To: < [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > From: < dkopec @mfs.com> To: < dkopec @mfs.com> Subject: Test Email--Please Open Date: Tue, 16 Jul 2002 11:28:48 -0400 Message-ID: < 006201c22cdd$7b005890$[EMAIL PROTECTED] <mailto:006201c22cdd$7b005890$[EMAIL PROTECTED]> > MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_0063_01C22CBB.F3EEB890" X-Mailer: Microsoft CDO for Windows 2000 Thread-Index: AcIs3XsAXZwcwr+eQeWVlnFS6dSgng== Content-Class: urn:content-classes:message X-MimeOLE: Produced By Microsoft MimeOLE V5.50.4522.1200 This is a multi-part message in MIME format. ------=_NextPart_000_0063_01C22CBB.F3EEB890 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: 7bit ------=_NextPart_000_0063_01C22CBB.F3EEB890 Content-Type: text/html; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable ------=_NextPart_000_0063_01C22CBB.F3EEB890-- ************************************************** The information in this email and any attachment or any reproduction of this email is confidential and for the use of the addressee(s) only. If received in error please advise the sender and delete all records of it from your system. Racing Champions International Limited Hembury House, Pynes Hill, Rydon Lane, Exeter, EX2 5AZ Tel: +44 (0)1392 281 900 Fax: +44 (0)1392 213 125 Registered in England No. 1634124 A List of Directors may be inspected at the Registered office as above ************************************************** List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm