Matt, This is not normal behavior. From my experience, when a client loses their network connection Outlook typically reconnects automatically when the connection is restored. If the client manually sets their session to Offline then it would require manually switching it back online.
-----Original Message----- From: Steve Moffat [mailto:[EMAIL PROTECTED] On Behalf Of Exchange (Sunbelt) Sent: Wednesday, January 16, 2008 3:42 PM To: MS-Exchange Admin Issues Subject: RE: Office online, offline, broken? I would try to find out why it's going offline in the first place. S -----Original Message----- From: Matt Plahtinsky [mailto:[EMAIL PROTECTED] Sent: Wednesday, January 16, 2008 3:00 PM To: MS-Exchange Admin Issues Subject: Office online, offline, broken? We just rolled out Exchange 2003 company wide. I have all our Outlook clients setup to use cached mode. I am getting a bunch of reports from our helpdesk about outlook switching from Online to Offline and not switching back until you manual tell it to switch. I have never used Outlook in cached mode before. Is this a common thing? My understanding is that Outlook should switch right back to online mode once the connection has been restored. Is there a setting for how often Outlook tries to re-establish connection to get back online once it switches to offline mode? Thanks Matt ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~ This communication is confidential and may be legally privileged. If you are not the intended recipient, (i) please do not read or disclose to others, (ii) please notify the sender by reply mail, and (iii) please delete this communication from your system. Failure to follow this process may be unlawful. Thank you for your cooperation. ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~
