Nikki,

Just to let you know...

I worked with our desktop team to install Office 2003 SP3 and the
hotfix to both my desktop and another user (the one that first 
brought up the missing free/busy data in the schedule view).

That seems to have worked - at least for these 2 deployments.

Thank you again for pointing out the hotfix.


Wendell
 

-----Original Message-----
From: Nikki Peterson - OETX [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, February 12, 2008 10:29 AM
To: MS-Exchange Admin Issues
Subject: RE: Incomplete FreeBusy in Outlook

Yes, I worked every Exchange scenario, cached issue, Network GC, client
error, strait down to deleting the actual Free/busy in the system
folders for rebuild.

I hope this is the answer for you.

Nikki Peterson

-----Original Message-----
From: Gardner, Wendell [mailto:[EMAIL PROTECTED]
Sent: Monday, February 11, 2008 6:53 PM
To: MS-Exchange Admin Issues
Subject: RE: Incomplete FreeBusy in Outlook

interesting - unfortunately I've been approaching this as being an
Exchange server/data issue, since it has been easy to replicate from
several different workstations (all running Outlook 2003, SP2) and
didn't delve to deep into the client side .....

According to the link http://support.microsoft.com/?id=935411 it looks
like it's been bumped up to a post SP3 hotfix.

Thanks very much for the heads-up Nikki. I'll work with our desktop team
in pursuing this avenue.

Wendell 

-----Original Message-----
From: Nikki Peterson - OETX [mailto:[EMAIL PROTECTED]
Sent: Monday, February 11, 2008 3:46 PM
To: MS-Exchange Admin Issues
Subject: RE: Incomplete FreeBusy in Outlook

Yes, we have seen similar in our system also. We worked closely with MS
and found that the hotfix was successful.

SYMPTOMS:
Free/Busy Calendar data was displayed inconsistently or missing in
Microsoft Outlook 2003.

RESOLUTION:

This hotfix was created after the close date for additions to the
Currently being developed Service Pack 3 that is soon to be released. In
other words, this hotfix was developed too late to be included in the
upcoming Service Pack 3 release. 

- If you apply this hotfix and it works:

        - Do not apply SP3 when it is released or SP3 will break the fix
        - Apply SP3, and wait for the next rollout hotfix post SP3

We received the "Office2003-BK935411 -GLB.exe+"
Dated 6/18/07

You may want to request this hotfix.

Nikki Peterson

-----Original Message-----
From: Campbell, Rob [mailto:[EMAIL PROTECTED]
Sent: Monday, February 11, 2008 12:13 PM
To: MS-Exchange Admin Issues
Subject: RE: Incomplete FreeBusy in Outlook

Are you running in cached mode, and do you get the same results if you
look at the free/busy information via OWA?

----Original Message-----
From: wgardner [mailto:[EMAIL PROTECTED]
Sent: Monday, February 11, 2008 12:12 PM
To: MS-Exchange Admin Issues
Subject: Incomplete FreeBusy in Outlook

Gents/Ladies

with Sue Moss out for an extended leave, I turn to the Exchange group
for help/direction ....

Exchange:  2003/SP2
Windows:   2003/SP1 (SP2 update later in month)
Outlook:   Office 2003/SP2

I have at least 1 user whose shared Outlook Calendar displays all of the
appointments and meetings correctly - but if I (or more importantly,
other users) try to create a new appt/meeting request with him, the
freebusy Schedule does not display all of the busy/blocked times that
the Calendar view does.... 

At first look - I thought that the "missing" busy times might have been
due to requests that are over 1 year old with no End Date - but he's
missing busy times that are for recurring meetings that were created in
January 2008.

I've ran outlook /clearfreebusy /cleanprofile /cleanreminders,
removed/re-installed Outlook client without any luck and not really sure
what to look at next.

has anyone ever incurred this scenario ?

sorry if my description is confusing - only way I know how to describe
it at the moment.

Wendell
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