Could this be a cached address book issue with the domain users ?
 

CFee

 

________________________________

From: Paul Everett [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, March 11, 2008 16:42
To: MS-Exchange Admin Issues
Subject: RE: recreating mailbox accounts



Yes, the old address is listed as an SMTP address for the new account.

Everything looks as it should.

The problem is only when receiving email from Domain Users on our
network.  She gets email fine from outside the network.  

Hope Exchange will figure it out by tomorrow.

Btw, Exchange 2003 with 2003 AD.

 

________________________________

From: Troy Meyer [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, March 11, 2008 12:03 PM
To: MS-Exchange Admin Issues
Subject: RE: recreating mailbox accounts

 

Remember  account != email address

 

Look at email addresses not accounts.  Is the old address listed as an
SMTP address for the new account?  Then it should receive email for that
account.  In the future I would not create a new account for a name
change.  Change the name/login in AD, add an additional email address,
but why all this effort for a name change?

 

Can you clarify a little bit on which email address exist for which
accounts?

 

-troy

 

 

From: Paul Everett [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, March 11, 2008 8:55 AM
To: MS-Exchange Admin Issues
Subject: recreating mailbox accounts

 

I have a user who got married and changed her name.  We created a new=
AD User account with a new mailbox.  After realizing that we needed to
connect her old mailbox with the new User account we deleted both the
new mailbox and her original mailbox in AD using Exchange Tasks.  After
they showed the red "x" on the mailboxes in ESM we reconnected her old
mailbox with her new AD account and deleted (in ESM) the new mailbox
account that was created when we created her new AD User.  Then back in
AD we created a new email account for her original User account (since
the old mailbox for this User was reconnected to her new User account)
so we could forward any mail from her old name account to her new name
account.

 

Now, any email getting sent from inside our Domain to either of the
accounts don't get delivered.  We get a 5.4.6 error when sending to the
original email address and a 5.1.1 when sending to the new email
address.

 

She does seem to receive email to her new email address from my hotmail
account.

 

I hope this is clear.  I'm a little dizzy just typing it.

 

Is Exchange just working out the mailboxes because there are two
mailboxes with the same name but different SID's?

 

Is there a way to speed up this process? =20

 

Should I handle this situation differently?  I know I shouldn't have
created a mailbox for the new AD User if I was going to reconnect her
old account.

 

Thanks,

Paul Everett 
IS Dept. 
Lee Mental Health Center 
239-791-1551 

"Lee Mental Health Center, Inc. providing services through Ruth Cooper
Center for Behavioral Health Care and VISTA Behavioral Crisis Services.
Visit our website at www.leementalhealth.org
<blocked::http://www.leementalhealth.org/>  to learn more."

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